Los Lunas Assistant Site Leader

Champion Xpress Carwash; Los Lunas (NM); On-site; USD 45,000 - 60,000; Full time

Job summary

Champion Xpress Carwash is seeking an Assistant Site Leader to assist the Site Leader in running daily operations, achieving sales goals, and training staff. You will uphold company values, ensure safety, and deliver high levels of customer service at all times.

Responsibilities include coaching staff, managing cash handling, and leading in the Site Leader's absence while maintaining brand standards and a clean, safe work environment.

Qualifications

• Experience in people management or supervising teams.
• Strong communication and problem-solving abilities.
• Ability to follow safety procedures and policies.

Responsibilities

• Oversee operation with Site Leader to meet goals.
• Ensure safety procedures are followed daily.
• Coach and develop new and existing staff.
• Lead the team in absence of the Site Leader.
• Provide excellent customer service and guest satisfaction.
• Drive sales, memberships, and loyalty programs.
• Maintain site appearance, equipment, and brand standards.
• Handle cash and tips per company policy.
• Prepare and attend pre-shift meetings and briefings.

Skills

Leadership

Coaching

Customer Service

Cash Handling

Safety Procedures

Communication

Education

High School Diploma or Equivalent

Job description

Assistant Site Leader is responsible for assisting the Site Leader with day-to-day operations of the business, attaining sales/profit goals, training, and sustaining staff while maintaining company values, policies, culture, and brand standards at all times. Assistant Site Leaders use their leadership and adherence to company principles, values, and policies to deliver high levels of customer service.ResponsibilitiesWork directly with the Site leader to oversee the operation of the car wash.Ensure company policies and safety procedures are adhered to in carrying out given tasks dailyAssist with the coaching, training, and development of new and existing staff.Ensuring the right thing is done at all times for our customers and fellow teammatesLead the team in absence of the Site Leader.Provide excellent customer service at all times to ensure guest satisfaction.Assist in the overall site operations, production, labor, and profitability.Follow all procedural, operational, and safety guidelines.Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms)Ensure all equipment and mechanicals are working to their optimum capability.Address any equipment or mechanical issue immediately.Drive sales, memberships, loyalty programs.Respond to/relieve congested areas due to fluctuations in business flow.Maintain overall site appearance/equipment /Brand Standards.Ensuring the right thing is done at all times for our customers and fellow teammates.DutiesSafety AdherenceTeam PresentationSite PresentationKey HolderCash Handling1 on 1 CoachingR.O.EsPre Shift MeetingsProcess ImplementationIncident Claim Follow UpChemical Inventory ManagementQuality ControlTier 2 Mechanical SolutionsAssistant Site Leader AssessmentsThis position is eligible for cash and digital tipsAll other duties assigned by managementSkills and Education RequirementsExcellent organizational and time management skills.High school diploma or equivalent preferred.Related management experience preferredExcellent verbal and written communication skills.Physical Job RequirementsAbility to work outdoors in all weather conditions and seasonsIs willing to work a minimum of 40 hours per week including weekends and holidaysBe on your feet for extended periods of timePhysically able to bend, stoop, squat, kneel, reach, step to perform job dutiesAbility to carry up to 40 pounds short distancesAlert and able to maneuver around moving vehicles and equipment