Store Manager - L.A. Area

Venchi

Los Angeles (CA)

On-site

USD 50,000 - 70,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan with matching

Annual manager bonus

Paid Time Off

Paid Parental Leave

Flexible Spending Account

Commuter Benefits

Wellness Program

Employee Discount on products

Job summary

Venchi is seeking an experienced Store Manager for their Los Angeles location. The successful candidate will lead a dedicated team, manage store operations, and ensure outstanding customer service while driving sales and productivity. A strong focus on team growth and compliance is essential.

The ideal candidate has a minimum of 2 years of retail management experience, is passionate about the brand, and possesses strong interpersonal skills. This role offers competitive benefits including health insurance, a 401(k) plan with matching, and an annual manager bonus.

Qualifications

Minimum 2 years of management experience in a retail environment.
Proven ability to lead and motivate a team.
Experience in food & beverage or retail is preferred.
Fluent in English, bilingual is a plus.

Responsibilities

Lead your team to meet sales and productivity goals.
Deliver outstanding customer service.
Monitor store performance and KPIs.
Ensure food and health compliance.

Skills

Management in a retail environment

Customer service

Sales strategies

Multitasking

Problem-solving

Strong interpersonal skills

Organizational skills

Bilingual (preferred)

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

Store Manager for Venchi Chocolate and Gelato

About Us

Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well‑being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles of the Mediterranean diet. The company focuses on enhancing life quality, social connections, and environmental respect through its products. Supported by over 1,600 employees, Venchi operates more than 180 stores in over 70 countries, with headquarters in Milan, a factory in Cuneo and 4 regional offices in Hong Kong, Shanghai, New York, and Beijing. Join us at Venchi and be part of a story that celebrates moments of cheerfulness with indulgent products crafted for your well‑being.

Our Mission

We are looking for a highly motivated and experienced Store Manager to join our team based in the Los Angeles area! Our Retail channel is very dynamic and growing quickly, and is central to the development of our company, with direct stores in Italy, the UK, and the US, and planned openings nationwide.

Our Values

Taste – We excel in what we do and we like it!
Truth – We are authentic!
Ingenuity – We innovate!
Togetherness – We work together!

Key Responsibilities

Lead your team in achieving business goals (sales, productivity, COGS, etc.) while supporting employee growth through ongoing training, guidance, and motivation.
Consistently provide outstanding customer service via effective sales strategies.
Ensure the successful execution of the Venchi Service Model.
Effectively communicate to ensure all employees have the resources needed to be successful.
Monitor store KPIs and performance, manage store calendar (shifts, orders, forecast and inventory management) to reach company goals.
Execute visual merchandising guidelines and layouts.
Maintain the highest level of food and health compliance within the store.

The Ideal Candidate

Minimum 2 years of managing team in a retail environment
Minimum of High School or GED.
Ability to utilize MS Office Suite Programs.
Food & beverage or retail experience required, both preferred.
Successfully lead the store team in day‑to‑day operations, while sharing your passion for our brand.
Result‑oriented with ability to effectively multitask in a rapid work environment, by meeting all deadlines.
Problem solving and decision‑making mindset combined with ability to manage both independent and within a team.
Strong interpersonal and organizational skills with the ability to manage a diverse team
Fosters a work environment of growth and development
Fluent in English, bilingual is a plus
Positive and flexible…and obviously a chocolate and gelato lover!