Lookout Supervisor: Lead Guest Service & Bar Ops

Sundance Mountain Resort

Sundance (WY)

On-site

USD 25,000 - 30,000

Part time

12 days ago
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Benefits offered by this job

Employee discounts on dining
Season Pass

Job summary

Sundance Mountain Resort looks for a Lookout Supervisor to lead the food and beverage team at The Lookout. You will supervise staff, ensure service standards, and maintain a safe, clean work area while delivering friendly guest experiences.

Training begins mid November with interviews starting late October/early November; part-time seasonal hours include AM/PM shifts and weekends/holidays. Mechanisms for tips are in place.

Qualifications

  • High school diploma or GED required.
  • 1–2 years related experience and/or training; or equivalent.
  • Valid food handler permit within 30 days of employment.
  • Tips & Sips alcohol service permit within 30 days of employment.
  • Must pass UDABC background check and fingerprints for Sundance liquor license.
  • Must be 21 years of age or older.

Responsibilities

  • Supervise, train and plan, direct all employees on assigned shift.
  • Ensure rules and procedures are followed and incidents are documented.
  • Inspect uniforms, cleanliness, and identification; conduct daily lineups.
  • Provide courteous service, greet guests, and communicate specials.
  • Handle money according to department policies; input orders in POS.
  • Maintain safety, stock items, and support guest questions and reservations.
  • Resolve guest complaints and initiate service recoveries.

Skills

Leadership
Customer Service
Communication
Teamwork

Education

High school diploma or GED

Tools

POS system
Cash handling

Job description

Sundance Mountain Resort looks for a Lookout Supervisor to lead the food and beverage team at The Lookout. You will supervise staff, ensure service standards, and maintain a safe, clean work area while delivering friendly guest experiences.

Training begins mid November with interviews starting late October/early November; part-time seasonal hours include AM/PM shifts and weekends/holidays. Mechanisms for tips are in place.

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