Longshore Quality Analyst

Dane Street; United States; Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k plan with company match

Paid time off

Short-term and long-term disability coverage

Apple equipment and media stipend

Job summary

A leading claims management firm in the United States is seeking a professional to investigate and settle complex claims. The ideal candidate will have 4-8 years of experience in claims, strong communication and negotiation skills, and the ability to work independently. This role offers a comprehensive benefits package, including medical coverage, a 401k plan with company match, and generous paid time off. Join a high-performance culture in a company that processes over 200,000 insurance claims annually.

Qualifications

• 4-8 years of experience in Claims or a similar organization.
• Ability to manage and prioritize multiple projects.
• Technical claims investigation and settling experience.

Responsibilities

• Investigate and settle complex claims promptly and equitably.
• Manage all aspects of investigative activity on complex claims.
• Establish reserves and authorize payments for claims.

Skills

Independent judgment

Written and oral communication

Negotiation skills

Analytical skills

Interpersonal skills

Education

Bachelor's degree or equivalent experience

Workers' Compensation (WC) Adjuster License

Job description

Job Description

Investigate and settle advanced, large loss, complex claims promptly and equitably under minimal supervision. Works within established authority on moderate-to-difficult claims. Reviews coverages, determines liability and compensability, secures information, arranges property damage appraisals, and settles claims utilizing claims best practices. Evaluates and sets reserves using independent judgment. Assists the supervisor and company attorneys in preparing cases for litigation. Conducts training and mentors new hires.

Responsibilities

• Interprets and makes decisions using independent judgment on more complex and unusual policy coverages and determines if coverages apply to claims submitted
• Manages all aspects of investigative activity on complex claims. Directs the discovery and litigation strategy with legal counsel
• Analyzes claims activity and prepares reports for clients/carriers and management
• Establish reserves, using independent judgment and expertise, and authorize payments within the scope of authority, settling claims in the most cost-effective manner and ensuring timely issuance of disbursements
• Settles claims promptly and equitably and issues company drafts in payments for claims within authority limits
• Develops subrogation and third-party recovery potential and follows reclaim procedures
• Analyzes claims activities and prepares reports for clients, carriers, and/or management. Participates in claim reviews

Qualifications

• Bachelor's degree or equivalent experience required. Industry designations preferred but not required (IIA, AIC, AEI, and/or CPCU)
• Technical claims investigations/settling experience with 4-8 years of experience in Claims or a similar organization
• Ability to work independently while assimilating various technical subjects
• Strong written and oral communication, negotiation, and presentation skills
• Advanced analytical and problem-solving skills, with the ability to manage and prioritize multiple projects
• Effective advanced interpersonal skills to interact effectively with all levels of internal and external clients
• Workers' Compensation (WC) Adjuster License required according to jurisdictional requirements

Desired experience

• History using Independent Medical examinations (IMEs) and Medical Record Reviews (RRs) to effectively manage the Longshore claims
• An understanding of Longshore and Harbor Workers' Compensation Act (LHWCA) rules pertaining to IMEs and RRs, including but not limited to:
  • Reasonable notice and distance to the exam date
  • Travel Expenses
  • No Show consequences
• Experience managing Longshore and Defense Base Act claims in multiple jurisdictions, including but not limited to CA, FL, LA, and TX
• Technical Longshore claims investigations/settling experience with 5-8 years of experience in Longshore Claims or a similar organization

Benefits

Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace.

About Dane Street

A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers' Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.