Long Term Care Surveyor (4937030)

State-of-Missour; St. Louis (MO); Remote; USD 52,000 - 72,000; Full time

Job summary

The State of Missouri is recruiting for a Long-Term Care Surveyor to join a multi-disciplinary team and conduct facility surveys, inspections, and complaint investigations. The role supports regulatory compliance across state and federal standards and may qualify for telecommuter status after training.

Responsibilities include monitoring care quality, communicating findings clearly, and participating in team reviews to substantiate deficiencies with solid evidence.

Qualifications

• Strong computer skills with the ability to learn new programs.
• Excellent oral and written communication and customer service with residents, providers, and the public.
• Bachelor's degree and 2-4 years of relevant experience; RN license may be required depending on role.

Responsibilities

• Conduct surveys, licensure inspections, complaint investigations, and other activities per policies.
• Monitor care in long-term facilities to ensure quality of life and care standards.
• Communicate information clearly and professionally per regulatory requirements.
• Attend team meetings and handle on-call duties on weekends/holidays as assigned.
• Present information to identify violations and determine compliance with evidence sources.

Skills

Strong computer skills

Excellent oral and written comms

Customer service skills

Education

Bachelor's degree

2-4 years of relevant experience

Registered Nurse license (MO or NLC)

Job description

Job Location:

This position will be located at St Louis CIty

Why you'll love this position:

The Section for Long-Term Care seeks to help protect the health and safety of elderly and disabled individuals residing in long term care facilities. This professional position serves as both a member of a multi-disciplinary team to survey long-term care facilities for compliance with state and federal regulations, and as an independent complaint investigator. This position will qualify for telecommuter status once training is complete.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

• Conduct surveys, licensure inspections, complaint investigations, and other activities as assigned and in accordance with federal and state policies and procedures..
• Monitor care provided to individuals residing in long term care facilities to ensure the quality of life and quality of care received meets state and federal regulatory standards.
• Communicate information, both verbally and in writing, in a manner that is understandable, legible, professional, courteous, respectful and consistent with regulatory requirements. Perform duties in a manner that is respectful of individual's space and preferences.
• Attend scheduled team meetings, assume a fair share of the workload, and accept on-call duty as assigned on weekends and holidays on a rotating basis, which may require a visit to a facility to investigate a high priority complaint during the on-call time.
• Present relevant information necessary to identify regulatory violations and determine compliance as a team. Ensure deficiencies cited are based on facts, include more than one source of evidence whenever possible, and clearly support the regulation cited.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Minimum Qualifications:

• Strong computer skills with the ability to learn new programs.
• Excellent oral and written communication skills and customer service skills with residents, providers, and the public is an essential component of this position
• Candidates must submit official college transcripts.Candidates for Senior Regulatory Auditor must meet the qualifications for a Long Term Care Surveyor: Bachelor's degree and 2-4 years of relevant experience (Education and relevant experience substitutions may be allowed.) Candidates for Registered Nurse must meet the qualifications for the classification of a Registered Nurse The Registered nurse must possess a current license to practice as a Registered Nurse in the State of Missouri or in accordance with Missouri's Nurse Licensure Compact and have 0-3 years of experience as a registered nurse. (available at https://oa2.mo.gov/personnel/careers/direct-health-services/nursing

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Michael Ponder at 314-340-7360 [e-mail]