Long Term Care Ombudsman - Lansing (Hybrid)

Michigan Elder Justice Initiative; Lansing (MI); Hybrid; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid time off

Loan forgiveness eligibility

Job summary

Michigan Elder Justice Initiative in Lansing seeks a full-time local long term care ombudsman to work across Ingham, Eaton, and Clinton counties. The role supports residents in residential settings and engages with staff, families, and the community in a hybrid/remote-friendly schedule.

The position emphasizes advocacy, resident rights, and collaboration with state ombudsman staff, with an annual starting salary of $53,000 and a comprehensive benefits package.

Qualifications

• Strong interpersonal, communication, problem-solving, advocacy, and time management skills.
• Ability to work independently and empower vulnerable individuals.
• Experience in aging, health care, and long-term care is beneficial.

Responsibilities

• Making routine facility visits
• Interviewing residents
• Providing information on long term care and residents’ rights to residents and the public
• Negotiating with facility staff regarding resident concerns
• Supporting resident and family councils
• Collaborating with legal and state ombudsman staff
• Maintaining case documentation
• Participating in rigorous on-going training
• Coordinate activities with the other Lansing area ombudsman

Skills

Interpersonal skills

Communication

Problem-solving

Advocacy

Time management

Independent work

Empowerment

Job description

Long Term Care Ombudsman - Lansing (Hybrid)

The Michigan Elder Justice Initiative (MEJI) is seeking a full-time local long term care ombudsman to work in Ingham, Eaton, and Clinton counties and serve as part of the Michigan Long Term Care Ombudsman Program (MLTCOP). This position has optional office space available in MEJI’s Lansing office. The work week includes frequent meetings with people who live in residential settings throughout the three county service area. The office portion of the work can be done entirely remotely or through a hybrid arrangement. Candidates must reside in Ingham, Eaton, or Clinton counties or in adjacent counties very near to the three county service area.

DESCRIPTION OF PROGRAM

MEJI advocates for and represents low-income older adults and people with disabilities on issues related to long term care, healthcare, benefits, elder abuse, and individual rights. MEJI houses the Michigan Long Term Care Ombudsman Program and the MI Community, Home, and Health Ombudsman, and it engages in litigation and systemic advocacy efforts on behalf of vulnerable adults. MEJI is a program of Michigan Statewide Advocacy Services (MSAS), a non-profit organization providing free legal services to individuals and families with low-income, Michigan’s immigrant communities, older adults and adults with disabilities through several statewide programs. Visit meji.org and michigansas.org (link is external) for more information.

RESPONSIBILITIES

• Making routine facility visits
• Interviewing residents
• Providing information on long term care and residents’ rights to residents and the public
• Negotiating with facility staff regarding resident concerns
• Supporting resident and family councils
• Collaborating with legal and state ombudsman staff
• Maintaining case documentation
• Participating in rigorous on-going training
• Coordinate activities with the other Lansing area ombudsman

QUALIFICATIONS

Successful applicants will possess strong interpersonal, communication, problem-solving, advocacy, and time management skills as well as an ability to work independently and a desire to empower and support vulnerable individuals. Understanding the preferences, needs and concerns of older people and people with disabilities is essential to this job. Those skills can come from working as a caregiver, advocate, or service provider in a professional role or from life experiences. Experience in the field of aging, health care, and/or long term care and working with members of minority communities would be beneficial.

BENEFITS

• This is a full-time, exempt position with an annual salary starting at $53,000 depending on experience.
• MAP offers a generous benefits package including life, short- and long-term disability, health, vision, dental and flexible spending accounts.
• If an applicant does not require health benefits, they have the option to take a $1,500 payout in addition to the base salary.
• MAP also has a generous leave policy beginning with 3 weeks paid vacation and 15 paid holidays, as well as a 401K retirement plan including employer match for eligible staff after 6 months of employment.
• MAP is a qualifying employer for Public Service Loan Forgiveness.

MSAS/MEJI is an equal opportunity employer, committed to diversity and inclusion in the workplace.

August 10, 2026