Long Beach Amphitheater Food & Beverage - Steward Lead

ASM Global-SMG; Long Beach (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

ASM Global-SMG seeks a Dishwasher Lead to oversee stewarding operations at the Long Beach Amphitheater. This role supports high-volume food and beverage services across various events by managing staff and ensuring compliance with health standards.

The ideal candidate will have 2–4 years of relevant experience, strong leadership skills, and a commitment to maintaining clean and organized kitchens. Flexible availability is required.

Qualifications

• 2–4 years of experience in stewarding or kitchen operations at venues.
• Experience leading teams and managing kitchen operations.
• Strong knowledge of food safety and sanitation standards.

Responsibilities

• Supervise daily stewarding operations.
• Maintain cleanliness and organization in kitchen areas.
• Train and mentor stewarding staff.

Skills

Sanitation standards understanding

Leadership experience

Organizational skills

Communication skills

Problem-solving skills

Job description

Legends|ASM Global, the leader in privately managed public assembly facilities, has an excellent opportunity for a Dishwasher Lead at the Long Beach Amphitheater. Please note that Long Beach Amphitheater employees are covered by a collective bargaining agreement with Unite Here Local 11, and union membership is a condition of employment.

Position Summary

The Dishwasher Lead is responsible for overseeing daily stewarding operations at Long Beach Amphitheater, ensuring the cleanliness, organization, and sanitation of all kitchen and back‑of‑house areas. This role supports high‑volume food and beverage operations across sporting events, concerts, and private functions by leading stewarding staff, managing equipment and inventory, and maintaining compliance with health and safety standards. Reporting to the Executive Chef, the Stewarding Supervisor plays a key role in ensuring efficient kitchen flow and operational readiness during fast‑paced, large‑scale events.

Key Responsibilities

• Operations & Event Support
  • Supervise stewarding operations during events, including games, concerts, and special functions.
  • Coordinate staffing and assignments based on event schedules, BEOs, and projected volume.
  • Ensure timely cleaning, resetting, and distribution of dishware, glassware, flatware, and kitchen equipment.
  • Support culinary and catering teams to maintain smooth back‑of‑house operations during peak service times.
  • Assist with post‑event breakdown, cleaning, and reset for upcoming events.
• Sanitation & Compliance
  • Maintain strict adherence to health, safety, and sanitation standards (HACCP and local regulations).
  • Ensure all kitchen, storage, and waste areas are clean, organized, and inspection‑ready at all times.
  • Monitor dishwashing processes, chemical usage, and proper handling of equipment, including chemical dilutions and temperatures.
  • Enforce safe work practices and proper use of PPE among staff.
• Team Leadership & Development
  • Supervise, train, and mentor stewarding staff in daily operations and safety procedures.
  • Assign duties and monitor performance to ensure productivity and quality standards.
  • Assist with scheduling, timekeeping, and labor management based on business levels.
  • Provide coaching, feedback, and support staff development.
  • Participate in hiring and onboarding of stewarding team members.
• Inventory & Equipment Management
  • Manage inventory of cleaning supplies, chemicals, and stewarding equipment.
  • Ensure proper storage and rotation of dishware, glassware, and service items.
  • Report maintenance issues and coordinate repairs for dish machines and kitchen equipment.
  • Track breakage and loss usage to control costs.
• Additional Duties
  • Assist in stewarding tasks (dishwashing, transport, cleaning) as needed during high‑volume periods.
  • Collaborate with culinary, concessions, and premium services teams to meet operational needs.
  • Perform other duties as assigned by leadership.

Qualifications

• 2–4 years of stewarding or kitchen operations experience, preferably in a high‑volume venue (arena, stadium, hotel, or convention center).
• Previous supervisory or leadership experience preferred.
• Strong knowledge of sanitation standards, food safety, and workplace safety practices.
• Experience supporting large‑scale events and fast‑paced service environments.
• Ability to lead and motivate a diverse team.
• Strong organizational, communication, and problem‑solving skills.
• Basic computer skills (scheduling, inventory tracking, reporting) preferred.

Requirements

• Flexible availability, including nights, weekends, holidays, and event days.
• Ability to work in a fast‑paced, high‑pressure environment with changing priorities.
• Must be able to communicate effectively in English (bilingual a plus).

Physical Demands

• Ability to stand and walk for extended periods (8–10+ hours during events).
• Ability to lift and carry up to 50 lbs regularly and up to 75 lbs occasionally.
• Ability to push/pull carts and equipment up to 150 lbs.
• Frequent bending, lifting, reaching, and repetitive motions.
• Ability to work in hot kitchens, cold storage areas, and noisy environments.

Work Environment

This position operates within Long Beach Amphitheater's dynamic event‑driven environment, supporting concerts and large‑scale entertainment events. The role requires working in fast‑paced, high‑volume kitchen and back‑of‑house settings with exposure to heat, steam, noise, and tight working spaces. Schedules vary based on event calendars and operational needs.