Lolli and Pops Assistant Manager

Lolli & Pops; West Des Moines (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Store discount on treats

Job summary

Lolli & Pops in West Des Moines, IA seeks a Full-Time Assistant Manager to lead store operations and guest experience. You will help manage KPI performance, coaching and daily activities to deliver exceptional service and sales results.

The role emphasizes hiring, training, inventory control, and maintaining visual standards while representing the brand professionally in the community. Full-time schedule of 32+ hours with benefits included.

Qualifications

• Experience assisting in hiring, training and motivating team members.
• Ability to monitor KPI targets and drive store results.
• Strong guest engagement and product knowledge.
• Experience with inventory and ordering processes.
• Ability to lead by example and coach staff.

Responsibilities

• Drive store KPI targets and take action to reach goals.
• Focus on guest engagement, suggestive selling, and product knowledge sharing.
• Lead by example to maximize sales through coaching.
• Assist Store Manager with daily operations, ordering and inventory.
• Maintain visual standards and store cleanliness consistently.
• Enforce store policies and procedures with the team.
• Represent Lolli & Pops inside and outside the store.
• Stand/walk for long periods; lift up to 25–40 lbs as needed.
• Operate POS system and handle small items with care.

Skills

KPI monitoring

Guest engagement

Coaching sales skills

Hiring & training

Inventory management

Visual merchandising

Policy enforcement

Customer service

Team leadership

Tools

POS system

Job description

Lolli & Pops Full-Time Assistant Manager

Joining our team will be the sweetest decision you’ll ever make!

At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank you, I love you, I celebrate you. And at its heart, candy Spreads Joy with Bits of Optimism. We offer an optimistic culture, a fast-paced work environment, and of course a sweet discount on sweet treats. We consider ourselves a Company of Firsts which means we love giving people their first opportunity at employment, their first key to a store, and even their first store to run on their own. As a full-time Assistant Manager, you are a key member of the leadership team. Being full-time means you will be scheduled 32 or more hours per week and be offered benefits (medical, dental, vision, paid time off and more) according to our benefits and wellness programs. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience.

• Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
• Keep team focused on guest engagement, suggestive selling, sampling and sharing product knowledge
• Maximize the sales performance of the team through product knowledge education, coaching selling skills and leading by example
• Assist in hiring, training, developing and motivating team members
• Assist the Store Manager with day to day running of the store including ordering, inventory management and coaching the team
• Maintain visual and merchandising standards and ensure store cleanliness
• Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
• Be a champion of Lolli & Pops inside and outside of the store
• Must be able to stand and walk for extended periods (up to 8 hours or more per shift).
• Frequent reaching, bending, kneeling, and stooping.
• Must be able to lift, carry, and move up to 25 pounds regularly and occasionally up to 40 pounds with or without accommodation.
• Must be able to operate a point-of-sale system and handle small objects (e.g., candy, merchandise).
• Visual and auditory ability to operate equipment, manage the store environment, and interact with guests and team members.
• Ability to communicate effectively in person, on the phone, and via digital tools.

Our Company values are important to us! We are:

Guest-icated our guests are at the heart of everything we do

Collaborative we are a joyful mix of unique individuals working together

Agile we are flexible and open to change in order to be the best we can be

Authentic we honor what’s real and authentic and give feedback from the heart

Betterment we have a never-ending drive to continuously improve

We cannot wait to meet you!

We are an equal opportunity employer of all qualified individuals. We consider all applicants - minorities, women, veterans and individuals with disabilities no matter their sexual orientation or gender identity. We consider giving opportunities to qualified individuals with criminal histories when it aligns with federal, state and local statutes’ the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.