Lolli and Pops Assistant Manager

ampersandbrands; West Des Moines (IA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discount

Job summary

Lolli & Pops in West Des Moines, IA is seeking a full-time Assistant Manager to lead daily store operations and guest experiences. You will monitor KPI targets, coach the team, assist in hiring and training, manage inventory, and uphold merchandising standards.

As a key member of the leadership team, you will drive sales through engagement and service, while partnering with the Store Manager to ensure smooth operations and a great guest experience.

Qualifications

• Experience leading retail teams is preferred.
• Strong guest-service attitude and communication skills.
• Ability to coach, train, and motivate staff to achieve targets.

Responsibilities

• Lead store-level KPI tracking and drive target achievement.
• Develop and support staff through training and mentoring.
• Assist in hiring, onboarding, and scheduling of team members.
• Maintain visual merchandising and store cleanliness to standard.
• Enforce policies and operational procedures consistently.
• Represent the brand to guests and enhance their shopping experience.

Skills

Leadership

Team management

Guest service

Sales coaching

Tools

POS System

Job description

About Us

Ampersand Brands is a growing portfolio of beloved confectionery brands, including Hammond’s Candies, the iconic hand-crafted candy maker, and Lolli & Pops, a premium retail and gifting brand with a national presence. The company is backed by strong growth ambitions, combining innovation, brand storytelling, and operational excellence to expand its reach and solidify its position as a leading player in the U.S. confections industry.

Lolli & Pops Full-Time Assistant Manager

Joining our team will be the sweetest decision you'll ever make!

At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank you, I love you, I celebrate you. And at its heart, candy Spreads Joy with Bits of Optimism We offer an optimistic culture, a fast-paced work environment, and of course a sweet discount on sweet treats. We consider ourselves a Company of Firsts which means we love giving people their first opportunity at employment, their first key to a store, and even their first store to run on their own. As a full-time Assistant Manager, you are a key member of the leadership team. Being full-time means you will be scheduled 32 or more hours per week and be offered benefits (medical, dental, vision, paid time off and more) according to our benefits and wellness programs. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day:

• Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
• Keep team focused on guest engagement, suggestive selling, sampling and sharing product knowledge
• Maximize the sales performance of the team through product knowledge education, coaching selling skills and leading by example
• Assist in hiring, training, developing and motivating team members
• Assist the Store Manager with day to day running of the store including ordering, inventory management and coaching the team
• Maintain visual and merchandising standards and ensure store cleanliness
• Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
• Be a champion of Lolli & Pops inside and outside of the store
• Must be able to stand and walk for extended periods (up to 8 hours or more per shift).
• Frequent reaching, bending, kneeling, and stooping.
• Must be able to lift, carry, and move up to 25 pounds regularly and occasionally up to 40 pounds with or without accommodation.
• Must be able to operate a point-of-sale system and handle small objects (e.g., candy, merchandise).
• Visual and auditory ability to operate equipment, manage the store environment, and interact with guests and team members.
• Ability to communicate effectively in person, on the phone, and via digital tools.

Our Company values are important to us! We are:

Guest-icated

our guests are at the heart of everything we do

Collaborative

we are a joyful mix of unique individuals working together

Agile

we are flexible and open to change in order to be the best we can be

Authentic

we honor what's real and authentic and give feedback from the heart

Betterment

we have a never-ending drive to continuously improve

We cannot wait to meet you!

We are an equal opportunity employer of all qualified individuals. We consider all applicants - minorities, women, veterans and individuals with disabilities no matter their sexual orientation or gender identity. We consider giving opportunities to qualified individuals with criminal histories when it aligns with federal, state and local statutes'

the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.