Logistics Technician: Parts & Supplier Collaboration

Caterpillar Financial Services Corporation; Morton (IL); On-site; USD 72,000 - 109,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) savings plans

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Tuition Reimbursement

Job summary

Caterpillar Inc. is hiring a Logistics Technician in Morton, IL to manage a supplier portfolio and coordinate aftermarket parts flow for dealers and customers worldwide. You will work with suppliers to monitor production, shipments, and order fulfillment to keep machines operating with minimal downtime.

Role is 1st shift, on-site, with up to 5% travel. Collaboration with procurement and engineering will resolve material-related issues and improve delivery performance.

Qualifications

• Accuracy and attention to detail are essential; precision in task execution.
• Analytical thinking to determine root causes and propose solutions.
• Knowledge of logistics management and efficient material movement processes.
• Problem solving to address organizational, operational, or process challenges.
• Experience in managing supplier relationships and transactions with vendors.

Responsibilities

• Manage a portfolio of approximately 25 suppliers supporting aftermarket parts and ensure adequate supply to meet dealer and customer demand.
• Collaborate daily with suppliers to monitor production schedules, shipment status, and order fulfillment performance.
• Drive timely shipments of parts to U.S. Distribution Centers (DCs) to support machine uptime and minimize dealer and customer downtime.
• Identify and resolve supply chain constraints resulting from high demand, supplier backlogs, or production capacity challenges.
• Partner closely with procurement buyers to address supplier issues, including increased costs, MOQ concerns, and sourcing challenges.
• Coordinate with buyers to identify and qualify alternate suppliers when existing suppliers can no longer manufacture required parts.
• Work cross-functionally with engineering teams and suppliers to resolve material-related issues and support the development of alternative materials that meet product performance requirements.
• Monitor supplier shipping performance and drive corrective actions to improve delivery reliability and responsiveness.
• Manage and resolve PartsViz tasks and supplier-related tickets within established service-level expectations.
• Collaborate with suppliers through Material Requirements Collaboration (MRC) tools to communicate schedule updates, delivery commitments, and date changes.
• Analyze supply, demand, and inventory impacts to proactively mitigate risks and maintain parts availability.
• Build and maintain strong supplier relationships to support operational goals and continuous improvement initiatives.
• Support the flow of aftermarket parts through the supply chain, helping ensure timely delivery of products that support dealers and customers worldwide.

Skills

Accuracy and Attention to Detail

Analytical Thinking

Logistics Management

Problem Solving

Supplier Management - MFG

Tools

SAP

Material Requirements Collaboration (MRC)

Job description

Caterpillar Inc. is hiring a Logistics Technician in Morton, IL to manage a supplier portfolio and coordinate aftermarket parts flow for dealers and customers worldwide. You will work with suppliers to monitor production, shipments, and order fulfillment to keep machines operating with minimal downtime.

Role is 1st shift, on-site, with up to 5% travel. Collaboration with procurement and engineering will resolve material-related issues and improve delivery performance.