Logistics Technician

InfoHedge Technologies LLC; Holland (MI); On-site; USD 35,000 - 40,000; Full time

Job summary

Thrive is seeking a Logistics Technician to manage physical inventory and hardware, ship items, and stage equipment for remote engineers. This onsite role requires organizing storage, updating inventory catalogs, and creating process documentation from our Mount Laurel deployment center.

The ideal candidate has a CS-related degree, strong communication, and experience with ticketing systems such as ConnectWise or ServiceNow; ability to lift 50+ pounds and work in a fast-paced environment onsite.

Qualifications

• A degree in computer science or related field.
• Excellent written and verbal communication skills.
• Experience with ticketing systems like ConnectWise, ServiceNow, etc.
• Exemplary analytical and problem-solving abilities.
• Must be able to lift 50+ pounds.

Responsibilities

• Receive and manage hardware.
• Work with manufacturers to schedule repairs (remote or onsite).
• Organize the physical storage and digital inventory catalogue.
• Manage shipping logistics to pack and ship hardware to client sites and receive returns.
• Stage equipment in lab for remote engineers to configure.
• Create and update process documentations.

Skills

Excellent written and verbal comms

Analytical thinking

Physical strength

Problem-solving

Education

Bachelor's degree in computer science or related field

Tools

ConnectWise

ServiceNow

Job description

Onsite from Holland office 5x per week!

About Us

Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!

Position Overview

The primary responsibility for the Logistics Technician supports our operation by managing physical inventory and hardware. The ideal candidate will be highly organized, process driven and interested in IT. In addition to managing the inventory, this person is also responsible for shipping, organizing, and managing the deployment center. This is an onsite role in Mount Laurel, NJ.

Primary Responsibilities

• Receive and manage hardware
• Work with manufacturers to schedule any remote or onsite repairs
• Organize the physical storage and digital inventory catalogue
• Manage shipping logistics to pack and ship hardware to client sites and receive returns
• Stage equipment in lab for remote engineers to configure
• Create and update process documentations

Qualifications

• A degree in computer science or related field
• Excellent written and verbal communication skills
• Experience with ticketing systems like ConnectWise, ServiceNow, etc.
• Exemplary analytical and problem-solving abilities
• Must be able to lift 50+ pounds

Thrive is committed to fair and equitable compensation practices. The salary range for this role is $35,000 to $40,000 annually. A candidate’s salary is determined by various factors, including, but not limited to, relevant work experience, skills, location and certifications.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.