Logistics Support Specialist (Customer Service)

Allen Lund Company, LLC; La Cañada Flintridge (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Inclusive culture

Training and Development

Competitive compensation

Benefits & Wellness

401k with match

Career growth opportunities

Transfer opportunities

Employee recognition

Job summary

Allen Lund Company, LLC in California seeks a Customer Service Representative to act as the logistics link between offices and customers, coordinating truckload and LTL cargo movements. You will ensure timely communication, problem resolution, and accurate load handling to meet customer expectations.

You will manage load distribution, generate daily service reports, coordinate bidding, and plan optimal routes to minimize time and miles while maintaining an excellent customer image across the

Qualifications

• Mindset: self-motivated and enthusiastic team player in a fast-paced environment.
• Excellent and effective communication skills are required.
• Experience in Freight Brokerage or customer service is a plus.

Responsibilities

• Load Distribution: manage and distribute EDI loads and manual tenders across offices.
• Reporting: provide daily service reports and update the DSR for problem loads company-wide.
• Bidding: coordinate bidding on off contract with value-added service.
• Route Coordination: optimize loading and delivery patterns to minimize time and miles traveled.

Skills

Self-motivated

Team player

Communication

Customer service

Problem solving

Time management

Detail oriented

Job description

Allen Lund Company, LLC in California seeks a Customer Service Representative to act as the logistics link between offices and customers, coordinating truckload and LTL cargo movements. You will ensure timely communication, problem resolution, and accurate load handling to meet customer expectations.

You will manage load distribution, generate daily service reports, coordinate bidding, and plan optimal routes to minimize time and miles while maintaining an excellent customer image across the