Logistics Support & Customer Service Specialist

Allen Lund Company, Inc.; California (MO); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

401k with generous matching

Share in company ownership

Employee recognition program

Training and development

Competitive compensation

Inclusive company culture

Wellness benefits

Zusammenfassung

Allen Lund Company, Inc. is seeking a Customer Service Representative to join our team as a Logistics Support Administrator. You will serve as the bridge between our office and customers, moving truckload and LTL volumes of dry, refrigerated, and flatbed cargo.

You will manage routes, provide daily reports, assist with bids, and maintain strong customer relations to uphold our reputation for exceptional service.

Qualifikationen

• Strong communication skills and a client-focused mindset.
• Proven customer service orientation with a track record in freight brokerage is a plus.
• Ability to negotiate and resolve issues effectively.
• Efficient time management and multi-tasking in a fast-paced environment.

Aufgaben

• Coordinate logistics management and route optimization to minimize time and miles.
• Provide daily service reports and update issue logs for loads company-wide.
• Assist with bidding on off-contract opportunities and value-added services.
• Maintain customer relations and communicate shipping requirements and updates.

Kenntnisse

Communication

Customer service

Problem solving

Time management

Organization

Negotiation

Jobbeschreibung

Allen Lund Company, Inc. is seeking a Customer Service Representative to join our team as a Logistics Support Administrator. You will serve as the bridge between our office and customers, moving truckload and LTL volumes of dry, refrigerated, and flatbed cargo.

You will manage routes, provide daily reports, assist with bids, and maintain strong customer relations to uphold our reputation for exceptional service.