Logistics Support

WYLD; Huntington Station (NY); On-site; USD 35,473 - 42,774; Full time

Benefits offered by this job

11 paid holidays

PTO 120 hours

401K

Health insurance

Dental insurance

Vision insurance

Job summary

Wyld in New York is seeking a Logistics Support to maintain positive customer relations and represent the Wyld brand. This front-facing role provides direct support to Wyld’s clients, ensuring timely product delivery and clear communication with the sales team.

You will perform route execution, payments, CRM reporting, and assist account managers while upholding state regulations and internal policies. A valid driver’s license, reliability, and fluent English are required.

Qualifications

• 1+ year of delivery driving preferred.
• Proficiency in Microsoft Office, data analysis, Google Apps, and Salesforce a plus.
• Strong attention to detail and clear communication in English.
• Active driver’s license with clean record; reliable personal vehicle preferred.
• Must be able to work a flexible schedule and travel as needed.
• State cannabis permits/licenses/certifications may be required.

Responsibilities

• Deliver orders and manage payments in compliance with traffic laws.
• Interact with customers, colleagues, and sales to ensure satisfaction.
• Maintain CRM entries and daily task logs; report trends to management.
• Assist with inventory, packing, labeling, and fulfillment activities.
• Represent Wyld at events and educate customers on products and pricing.

Skills

Delivery driving

Customer service

Communication

Data analysis

English proficiency

Bilingual beneficial

Tools

Microsoft Office

Salesforce

Google Apps

Job description

Logistics Support

Department: Distro

Employment Type: Full Time

Location: New York - Huntington Station

Reporting To: Logistics Manager

Compensation: $25.75 - $31.05 / hour

Summary

As a Logistics Support, you are responsible for maintaining positive customer relations and play a key role in representing the Wyld brand. This position is a front‑facing role that provides direct support to Wyld’s clients and customers. You will ensure strong ties with our customers by timely delivering Wyld products, providing excellent customer service, maintaining relationships while at accounts, providing clear communication of account‑related items to the sales team when in the field, and being a subject matter expert on company background and providing training on product knowledge. This role must be willing to work a flexible schedule.

Essential Duties and Responsibilities

• Product Delivery and Payment Collection
  • Comply with traffic legislation, be conscious of road safety and demonstrate safe driving and other good road safety habits.
  • Conduct inspections of vehicle before loading product and departing for deliveries
  • Ensure the safety and security of the loading and unloading process
  • Deliver orders following detailed route instructions in state territory
  • Unload goods and review deliveries with clients to ensure products meet their needs
  • Accurately manage monetary transactions and transport orders accurately and compliantly
• Brand Ambassador
  • Merchandising and relationship building while at accounts
  • Attend events, partnerships and promotional opportunities to represent and promote WYLD
  • Educate customers, consumers, and budtenders about the brand and products
  • Lead budtender educations at dispensaries and be knowledgeable on all WYLD products, pricing and nuances
• Execute administrative responsibilities including daily reporting into CRM, mileage and expense reporting submitted weekly, internal logs for vehicle, SWAG checkout, etc.
• Assist Sales Account Managers and other sales staff by providing marketplace feedback, assessing industry trends and communicating clients' needs through appropriate channels.
• Maintain ongoing communication with Logistics Managers and log all feedback and daily tasks into company CRM
• Understand state level regulations and internal policies ensuring proper field execution and internal communication
• Provide support with fulfillment and inventory related activities such as picking and packing, labeling of finished good units, staging of outgoing orders, and bulk movement of goods as needed
• May be assigned additional tasks and duties as business needs change.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• 1+ year of delivery driving experience preferred
• Proficiency in Microsoft Office, data analysis, Google Apps, and Salesforce a plus
• Have strong attention to detail
• Active state‑issued driver's license and maintained clean driving record
• Reliable personal vehicle to utilize for marketing events (Mileage reimbursement is covered at federal rate)
• Must be able to effectively communicate in English, both verbally and written
• Bilingual proficiency preferred
• Hours are likely to vary based on needs of the business
• Must obtain state required Cannabis permits, licenses, and/or certifications
• ServSafe Food Handler’s Card preferred
• Willing to submit to a background check, including a motor vehicle report
• State regulations require all applicants must be 21 years of age or older
• Possess basic mathematical skills: addition, subtraction, multiplication and division
• Driving in state territory utilizing company or personal vehicle as needed. Overnight stays when needed to support longer routes (lodging and meals covered by company)
• #Wyldjobs

Benefits

As an non-exempt employee, you’ll receive a competitive hourly wage of $25.75-$31.05/hr. 11 paid holidays, 120 hours of PTO, 401K, and fully paid health, dental and vision insurance.

Wyld is an equal opportunity employer.