Logistics Support

Wyld; Columbus (OH); On-site; USD 28,128 - 40,062; Full time

Benefits offered by this job

Competitive hourly wage

Paid time off

Health insurance

Job summary

A leading cannabis edibles company is seeking a Logistics Support to ensure timely delivery and maintain customer relations. The role includes direct client support, product delivery, and customer education. Candidates should have delivery experience, effective communication skills, and a clean driving record. Competitive hourly wage and benefits are offered, including health insurance and paid time off.

Qualifications

• 1+ year of delivery driving experience preferred.
• Active state driver’s license with a clean driving record.
• Basic math skills (addition, subtraction, multiplication, division).

Responsibilities

• Maintain positive customer relations and represent the Wyld brand.
• Ensure timely delivery of Wyld products.
• Educate customers about the brand and products.

Skills

Delivery driving experience

Attention to detail

Effective communication

Tools

Microsoft Office

Salesforce

Job description

Logistics Support role at Wyld

Overview

Headquartered in the Pacific Northwest, Wyld produces cannabis tasting edibles and beverages using real fruit and natural flavors. Wyld operates in multiple states and across Canada with more launches on the horizon.

Department and Location

Department: THC SALES

Location: Ohio – Columbus

Description

As a Logistics Support, you are responsible for maintaining positive customer relations and representing the Wyld brand. This front-facing role provides direct support to Wyld’s clients and customers, ensuring timely delivery of Wyld products, delivering excellent customer service, maintaining relationships at accounts, communicating account-related items to the sales team in the field, and serving as a subject matter expert on company background and product knowledge.

Essential Duties and Responsibilities

• Job is based in Johnstown, OH
• Product delivery and payment collection
• Comply with traffic legislation and demonstrate safe driving and road safety habits
• Conduct inspections of vehicle before loading product and departing for deliveries
• Ensure the safety and security of the loading and unloading process
• Deliver orders following detailed route instructions in state territory
• Unload goods and review deliveries with clients to ensure products meet their needs
• Accurately manage monetary transactions and transport orders
• Brand ambassador and merchandising at accounts
• Attend events, partnerships and promotional opportunities to represent and promote Wyld
• Educate customers, consumers, and budtenders about the brand and products
• Lead budtender education at dispensaries
• Remain knowledgeable on Wyld products, pricing, and nuances
• Execute administrative responsibilities including daily CRM reporting, mileage and expense reporting, and internal logs
• Assist Sales Account Managers by providing marketplace feedback and communicating client needs
• Maintain ongoing communication with Logistics Managers and log feedback and daily tasks in the CRM
• Understand state level regulations and internal policies to ensure proper field execution
• May be assigned additional tasks as business needs change

Qualifications

• 1+ year of delivery driving experience preferred
• Proficiency in Microsoft Office, data analysis, Google Apps, and Salesforce is a plus
• Strong attention to detail
• Active state driver’s license with a clean driving record
• Reliable personal vehicle for marketing events (mileage reimbursement at federal rate)
• Effective communication in English (verbal and written); bilingual preferred
• Hours may vary based on business needs
• Must obtain state cannabis permits/licenses/certifications as required
• ServSafe Food Handler’s Card preferred
• Willing to submit to a background check, including a motor vehicle report
• Must be 21 years of age or older per state regulations
• Basic math skills (addition, subtraction, multiplication, division)
• Overnight travel may be required; lodging/meals covered by the company

Benefits

As a non-exempt employee, you’ll receive a competitive hourly wage of $24.75/hr, 11 paid holidays, 120 hours of PTO, 401(k), and fully paid health, dental, and vision insurance. Wyld is an equal opportunity employer.

Additional

Wyld values are the driving force behind everything we do and guide our culture, business philosophy, and philanthropic efforts.

Location: Columbus, OH