Logistics Specialist: Outbound Ops & Process Improvement

Clark Associates, Inc.; Lititz (Lancaster County); On-site; USD 55,000 - 60,000; Full time

Job summary

A leading e-commerce company in the United States is seeking a proactive Logistics Specialist to join their Outbound Transportation Team. This role focuses on making delivery decisions, managing provider relationships, and continuously improving processes to enhance customer satisfaction. The ideal candidate will have problem-solving skills and a detail-oriented mindset to support the company's growth and efficiency. The position offers a starting compensation of $55,000-$60,000 annually.

Responsibilities

• Make and execute decisions regarding the delivery needs of customer orders.
• Manage relationships with transportation providers and vendors.
• Proactively problem-solve and communicate with relevant departments.
• Follow up on order and shipping errors for accuracy.
• Monitor key department metrics to identify improvement opportunities.
• Collaborate with stakeholders for fast order processing.
• Evaluate current processes for efficiency and customer experience.
• Ensure functionality of internal tools for smooth outbound shipping.

Job description

A leading e-commerce company in the United States is seeking a proactive Logistics Specialist to join their Outbound Transportation Team. This role focuses on making delivery decisions, managing provider relationships, and continuously improving processes to enhance customer satisfaction. The ideal candidate will have problem-solving skills and a detail-oriented mindset to support the company's growth and efficiency. The position offers a starting compensation of $55,000-$60,000 annually.