Logistics Specialist - LTL

RXO; Chicago (IL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

RXO, a leading provider of transportation solutions, is hiring a Logistic Specialist in Chicago to manage daily operations for our LTL accounts, coordinating and tracking shipments and building strong carrier relationships to ensure service excellence.

You’ll price quotes, handle freight classification, resolve shipment issues, and communicate with internal teams and customers. A minimum of 1 year in logistics and a high school diploma or equivalent are required.

Qualifications

• 1 year of logistics experience.
• High school diploma or equivalent.
• General knowledge of the transportation industry.
• Experience writing routine reports and correspondence.

Responsibilities

• Execute daily operations for assigned accounts, understanding growth strategies, goals, and contractual agreements.
• Track shipments, monitor loads, and ensure coverage and proper servicing of loads.
• Communicate effectively with internal teams and external customers across channels.
• Handle freight classification, provide accurate pricing for quotes, and ensure regulatory compliance.
• Identify, communicate, and resolve shipment delays, discrepancies, or damages to keep operations smooth.
• Develop strong relationships with customer contacts and facilities, carriers, managers and sales teams.
• Identify whether customers with heavy/frequent freight would benefit from customer-specific pricing.

Skills

Logistics experience

Communication

Report writing

Education

High school diploma

Job description

Accelerate your career at RXORXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.Compensation for this role is $22/hour The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.As a Logistic Specialist, you'll manage daily operations for our dedicated LTL accounts, including coordinating and tracking shipments, handling freight classification and pricing for quotes, and building relationships with carriers and customer contacts. You'll ensure profitability by selecting optimal carriers and service levels, resolving shipment issues, while upholding our high level of service.What your day-to-day will look like:Execute daily operations for assigned accounts, understanding their growth strategies, goals, and contractual agreements.Track all customer shipments, monitor assigned portion of the load board, and ensure all loads are covered and serviced properly.Communicate effectively and punctually with both internal teams and external customers, using the appropriate channels.Handle freight classification, provide accurate pricing for quote requests, and ensure compliance with industry standards and regulations.Identify, communicate, and resolve any issues related to shipments, including delays, discrepancies, or damages, to ensure smooth operations.Develop strong working relationships with customer contacts and facilities.Foster internal relationships with carrier representatives, managers, and sales teams, and contribute as a team player.Identify whether customers with heavy and/or consistent freight volume would be suited for possible customer-specific pricing.At a minimum, you’ll need:1 year of logistics experienceIt’d be great if you also have:High school diploma or equivalentGeneral knowledge of the transportation industryExperience writing routine reports and correspondenceThe ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram formDoes this sound like you? Check out what else RXO has to offer.Why Join Us:Our BenefitsCompetitive payPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave401(k) retirement plan with up to 5% company matchInsurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnityEmployee Assistance Program (EAP)Tuition reimbursement, adoption assistanceTax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending AccountHealth Reimbursement ArrangementOur CultureOur values are the key to our unique culture and our ability to deliver for everyone we serve.We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.The Next StepReady to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.