Logistics Specialist II: First & Middle Mile Ops

Uber Freight; Bloomingdale (IL); On-site; USD 25,000 - 37,000; Full time

Job summary

Uber Freight is seeking a Logistics Specialist in Bloomingdale, IL to drive day-to-day first and middle mile operations. You will monitor freight movements, communicate with carriers, and ensure on-time deliveries while handling exceptions and coordinating recovery plans.

In this role you will track shipments, escalate issues, and support onboarding and continuous improvement initiatives within the Transportation Operations team. A strong collaborative mindset is essential.

Qualifications

• 2+ years of experience in transportation, logistics, supply chain, dispatch, brokerage, or operations.
• Experience working in a fast-paced operational environment.
• Comfortable working with transportation management systems (TMS) and Microsoft Office applications.
• Ability to work independently while collaborating across multiple teams.
• Willingness to work Front Half or Back Half shifts, including weekends and holidays as required.
• Must be able to travel locally as needed.
• Must be able to work OT as needed.
• Must be able to work on-site at 280 Madsen Dr, Bloomingdale IL 60108.

Responsibilities

• Monitor inbound and outbound transportation movements across the network.
• Track shipments and proactively identify service risks before they impact operations.
• Manage transportation exceptions including delays, breakdowns, accidents, weather events, and capacity constraints.
• Coordinate with carriers to obtain updated ETAs and recovery plans.
• Execute the Transportation Incident Management SOP and communicate service-impacting events to the appropriate stakeholders.
• Escalate operational issues based on established severity levels and communication standards.
• Coordinate recovery efforts for delayed or failed shipments.
• Maintain accurate shipment status updates within transportation systems.
• Communicate transportation updates to Operations, Customer Success, and Leadership as required.
• Support carrier onboarding and operational readiness activities.
• Document transportation incidents and assist with post-incident reviews and Continuous Improvement (COE) activities.
• Ensure compliance with established SOPs, service standards, and safety requirements.
• Participate in daily operational reviews, shift handoffs, and continuous improvement initiatives.

Skills

Transportation

Logistics

Dispatch

Operations

Cross-functional

Tools

TMS

Microsoft Office

Job description

Uber Freight is seeking a Logistics Specialist in Bloomingdale, IL to drive day-to-day first and middle mile operations. You will monitor freight movements, communicate with carriers, and ensure on-time deliveries while handling exceptions and coordinating recovery plans.

In this role you will track shipments, escalate issues, and support onboarding and continuous improvement initiatives within the Transportation Operations team. A strong collaborative mindset is essential.