Location
18620 Harmon Ave, Carson, CA 90746
Responsibilities
- Communicate with customers, carriers, and internal teams via email and phone to support daily logistics operations.
- Handle inbound orders and shipments from customers and agents, ensuring accurate and timely processing.
- Perform data entry, maintain and update Excel master files, and manage shipment records efficiently.
- Utilize in-house freight forwarding systems to process, track, and manage shipments.
- Ensure customer requirements are met by maintaining high service quality and operational accuracy.
- Review freight charges and support financial processes, including AR/AP and freight payment reporting.
- Organize and manage billing data, including Accounts Receivable (AR) tracking and documentation.
- Prepare weekly and monthly reports on shipment performance, billing, and operational metrics.
- Troubleshoot operational issues during live shipments and coordinate solutions with relevant stakeholders.
Qualifications
- Proficient in using MS Excel and MS Outlook.
- Prior experience in freight forwarding, logistics, or related fields is plus.
- Bilingual proficiency in Korean is required.
Preferred Education and Experience
- A High School Diploma or GED is required.
- Candidates from all experience levels are welcome, including those new to the field.
The base salary range for this role is between $50,000 - $55,000/ Salary, depend on your experiences, qualifications, and skills.
Benefits (Full-Time ONLY)
- Health, Dental, and Vision PPO Insurance
- Life, STD, LTD Insurance
- Paid Time OffAdditional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
- Years of Service Awards
- Education Assistant Program (Based on Eligibility)
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