Logistics Specialist

TEKsystems; Santa Ana (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading provider of business and technology services is seeking a Transportation Analyst in Santa Ana, CA. This role involves managing the delivery order life cycle and ensuring effective logistics operations. The ideal candidate will have a Bachelor's degree and 5 years of relevant experience, with strong skills in communication and Excel. This is a fully onsite position with competitive pay and benefits.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave

Qualifications

• 5 years of experience in logistics and/or transportation.
• Load Planning/Order Management experience is a plus.
• Strong Excel proficiency and skills.

Responsibilities

• Manage the delivery order life cycle and transportation.
• Create dynamic reporting for key measurable and performance tracking.
• Work directly with 3PLs to resolve customer complaints.

Skills

Communication

Problem Solving

Attention to Detail

Teamwork

Excel Proficiency

Education

Bachelor's Degree

Tools

Transportation Management Systems

Warehouse Management Systems

Job description

*Description*
Under the supervision and guidance of a Transportation Manager the transportation analyst is responsible for the delivery order life cycle and transportation associated with our products including load creation carrier assignment tracking/tracing customer delivery and customer product returns and claims. The Transportation analyst ensures all deliveries are effectively translated into a systemic load plan within the Transportation Management System TMS and Warehouse Management System WMS to achieve sales targets and meet customer delivery expectations.

Role and Responsibilities
- Proven experience communicating and working with multiple divisions customer service transportation returns etc. to meet customer expectations.
- Experience in key functions of the Supply Chain - including but not limited to Warehousing Transportation Reverse Logistics Returns Management and Customer Service.
- Ability to create dynamic reporting for key measurable and performance tracking.
- Ability to identify process improvements with attention to detail.
- Various systems management internal and external to accomplish daily/weekly/monthly tasks.
- Ability to proficiently manage multiple tasks/projects while staying organized in day-to-day activities.
- Work directly with 3PLs to resolve customer complaints and issues.
- Documenting and data collection for supporting departments/activities
- Ability to make decisions based on cost and service drivers to better serve the organization.

Required Education/Experience
- Bachelor's Degree preferred and 5 years of experience in logistics and/or transportation.
- Load Planning/Order Management experience is a plus.
- Knowledge of Transportation Management Systems and Warehouse Management Systems.
- Strong Excel proficiency and skills.
- Excellent written and verbal communication skills.
- Ability to work well in teams and work with remote teammates.
- Works on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions.
- Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
- Typically has general knowledge of logistics operations related to employee's specific area of work and knowledge of overall logistics operations.
- Is able to identify standard problems within the delivery cycle and makes a recommendation to provide a solution to achieve customer satisfaction.
- Ability to work extended periods of time in an open office environment
*Experience Level*
Intermediate Level
*Pay and Benefits*
The pay range for this position is $35.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Santa Ana,CA.
*Application Deadline*
This position is anticipated to close on May 31, 2025.
About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.