Logistics Specialist

Interplace, Inc.; Plano (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Interplace, Inc. is seeking an experienced Import/Export Specialist in Plano, Texas. The role involves managing billing processes, ensuring shipment accuracy, and maintaining clear communication with various stakeholders. Ideal candidates will have 3-5 years of relevant experience, a high school diploma, and strong organizational skills.

Qualifications

• Minimum 3-5 years’ experience in Import/Export in a freight forwarder, NVOCC, or Customs Brokerage environment.
• Ability to manage multiple priorities under time deadlines.

Responsibilities

• Compile master bills and break down consolidation into house air/ocean bills.
• Maintain files, enter data, and communicate shipment status effectively.

Skills

Data entry

Customer service

Organizational skills

Time management

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Cargowise

Job description

Compiling master bills and breaking down consolidation into house air/ ocean bills. Verify system generated information with actual documents and ensure accuracy.

· Maintain files: enter file data, including but not limited to -- opening the file, entering, and updating online system with applicable data elements, billing the file, issuing applicable forms and documents, and closing the file.

· Communicate clearly, timely and effectively with overseas offices, agents, customers, and domestic vendors – notify arrival of shipments, distribute documentation, track movement of shipment from origin to destination which may involve arranging release and delivery at destination according to customer requirements, proactively communicate status of shipments and process “exceptions” (shipments on delayed flights, split shipments etc. ).

· Handle accounting processes as they apply to the break bulk department - prints invoices for shipments amends incorrect rates, transfer fees; revises prepaid/collect charges, files claims in case of damaged goods.

· Perform other duties and projects as assigned. Qualifications

· High School Diploma or GED.

· Minimum 3-5 years’ experience of Import/ Export Air/Ocean in a freight forwarder, NVOCC, or Customs Brokerage environment.

· Must possess excellent data entry skills and customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.

· Understand the processes and terminology involved in international shipping from time of purchase order placement to delivery of cargo at ultimate destination.

· Must have strong organizational and time management skills.

· Ability to organize and manage multiple priorities under time deadlines.

· Ability to work independently in a professional manner to meet internal and external customer's requests.

· Possess the ability to communicate professionally verbally and in written format.

· Possess the ability to utilize Microsoft Office and other programs to produce status report and other documents.

· Responsible for meeting key performance indicators for operations.

· Support other duties and projects as needed.

· Must work with utmost honesty and integrity.

· Cargowise experience a plus.