Logistics Specialist

Black Box; Bowling Green (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

Black Box in Bowling Green, Ohio is seeking a Logistics Coordinator to manage shipping routes and delivery, ensuring customer satisfaction and proactive problem resolution with vendors and carriers.

You will coordinate transportation requirements, work with Product Engineering on documentation, and handle SAP-based goods receiving and inventory tracking. 5 years of experience and a Bachelor's degree are required; strong analytical and Excel skills are essential.

Qualifications

• Bachelor’s degree or equivalent required.
• Minimum 5 years of experience in a similar role.
• Strong knowledge of shipping, freight, and compliance processes.

Responsibilities

• Manage shipping routes and delivery to ensure customer satisfaction.
• Coordinate internal and external transportation requirements.
• Process customer requests for industry compliance with timely documentation.
• Support other duties as assigned.

Skills

Shipping logistics

SAP proficiency

ERP systems

Microsoft Office

Analytical problem-solving

Time management

Multi-tasking

Process improvement

Vendor liaison

Customer liaison

Inventory control

Education

Bachelor's degree or equivalent

Tools

SAP

Excel

ERP software

Job description

• Manage all aspects of shipping routes and delivery, specifically with regard to customer satisfaction. Proactively anticipates and defuses potential customer and vendor problems related to freight, packaging and delivery.
• Communicate internally and externally regarding transportation requirements.
• Processes customer requests for industry compliance. Works with suppliers and Product Engineering to ensure that all necessary documents are received and customer requests are fulfilled in a timely manner.
• Other duties as assigned.

Job Description

Primarily Roles & Responsibilities

• Manage all aspects of shipping routes and delivery, specifically with regard to customer satisfaction. Proactively anticipates and defuses potential customer and vendor problems related to freight, packaging and delivery.
• Communicate internally and externally regarding transportation requirements.
• Processes customer requests for industry compliance. Works with suppliers and Product Engineering to ensure that all necessary documents are received and customer requests are fulfilled in a timely manner.
• Other duties as assigned.

Skills, Knowledge, Abilities

• Warehouse operations, inventory control, asset management.
• Pull, stage, and QA orders for delivery.
• Receive and put away all deliveries.
• Goods receiving in SAP.
• Manage all aspects of the material trackers including reporting
• Resolve AP issues.
• Tracking of all deliveries
• Proficiency with SAP (or similar ERP system) and Microsoft Office applications
• Strong analytical and problem-solving skills
• Ability to recommend and implement process improvements
• Strong organizational skills
• Ability to multi-task and prioritize within many different projects
• Strong reporting skills
• Excel in time management

Education/Experience Requirements

• Requirements: Bachelor’s degree or equivalent
• 5 years of experience in similar role

Supervisory Responsibility

None

Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.

Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.