Logistics Senior Coordinator (Korean Bilingual)

SBT Global, Inc.; Coppell (TX); Hybrid; USD 34,000 - 49,000; Full time

Job summary

SBT Global, Inc. is seeking a Logistics Coordinator (Air & Ocean Operations) to manage end-to-end international freight operations.

You will plan, execute, and continuously improve inbound and outbound air and ocean shipments, ensuring timely, compliant movement from manufacturers to the company warehouses and customers. The role requires hands-on air and ocean freight experience, and supports a global operation across time zones.

Qualifications

• Minimum 6 years of experience in logistics coordination with international air and ocean freight operations.
• Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is required.
• Proven experience managing transload warehouse operations and Truckload (TL) dispatch.
• Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).
• Bilingual Korean and English.

Responsibilities

• Plan and schedule Air Import, Ocean Import, and OTR shipments, including weekend operations.
• Gather and verify departure information for containers and air cargo at ports and airports.
• Monitor on-time departures and coordinate with terminal operators and brokers.
• Track ocean containers, rail intermodal units, and air shipments in real time; resolve shipment issues.
• Oversee Transload Warehouse capacity planning and KPI tracking (dwell time, on-time transload, damage rate).
• Schedule and dispatch TL OB orders using TMS; optimize routing and load consolidation.
• Serve as primary contact for carriers, freight forwarders, brokers, and customers; manage claims and documentation.
• Ensure shipments comply with international trade regulations and maintain audit-ready records.

Skills

Analytical Thinking

Problem Solving

Communication

Multitasking

Work Under Pressure

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field

Tools

SAP

TMS

WMS

Job description

• Contract

Company Description

Contract Period: 1 Year

Pay rate: ~$30.25~/hr DOE

(Based in Coppell; will work from Plano ~2 days/week for meetings.)

We are seeking a candidate with minimum 6 years of experience in air and ocean freight operations to manage end-to-end logistics operations from shipment planning

Job Description

This role supports the global distribution of mobile products, with a focus on speed, reliability, and operational efficiency. The Logistics Coordinator (Air & Ocean Operations) is responsible for planning, executing, and continuously improving inbound and outbound air and ocean freight operations. This role ensures that shipments move efficiently from manufacturers to the Company’s warehouses and ultimately to customers.

This position requires hands-on experience in Air Freight Operations, along with solid ocean freight knowledge. As our operation supports global transportation across multiple time zones, this position follows a five-day work schedule that includes weekend shifts based on operational requirements.

Key Responsibilities

1) Planning & Scheduling

• Create and maintain daily tracking reports for Air Import, Ocean Import and OTR including weekend operations

2) Port & Terminal Coordination

• Gather departure information for containers and air cargo at ports, terminals, and airports.
• Monitor and confirm on-time departures from U.S. ocean terminals and major airports.
• Coordinate terminal departure schedules with terminal operators and customs brokers.

3) Movement Monitoring

• Track ocean containers, rail intermodal units, and air shipments in real time.
• Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis.
• Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs holds).

4) Transload Warehouse Management

• Oversee Transload Warehouse (TW) capacity planning and utilization.
• Manage Key Performance Indicators (KPIs) for transload operations (e.g., dwell time, on-time transload, damage rate).
• Identify and resolve operational bottlenecks and work with warehouse teams to implement corrective actions.

5) TL OB OTR Dispatch Management

• Schedule and dispatch Truckload (TL) Outbound (OB) orders using the Transportation Management System (TMS).
• Optimize routing and load consolidation to meet service-level agreements while minimizing transportation costs.

6) Partner & Stakeholder Communication

• Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.
• Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.

7) Compliance & Documentation

• Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards.
• Maintain accurate records for audits and regulatory inspections.
• Perform other job-related duties as assigned.

8) Core Competencies

• Analytical Thinking: Translate large data sets into actionable insights.
• Problem Solving: Quickly identify root causes of operational issues and implement effective solutions.
• Communication: Communicate clearly and effectively with internal teams and external partners.
• Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail.
• Ability to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment.

Qualifications

1) Education

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.

2) Experience

• Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.
• Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is required
• Proven experience managing transload warehouse operations and Truckload (TL) dispatch.
• Minimum 6 years

3) Industry Knowledge

• Strong understanding of international air and ocean freight regulations, and customs procedures

4) Technical Skills

• Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).

5) Language

• Bilingual (Korean and English)

Additional Information

All your information will be kept confidential according to EEO guidelines.

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