Logistics & Route Optimization Specialist (Hybrid)

Automatic Data Processing, Inc.; Nashville (TN); Hybrid; USD 54,000 - 66,000; Full time

Job summary

Automatic Data Processing, Inc. in Nashville, TN is seeking a Logistics Coordinator to manage route planning and provide frontline support to our field-based workforce.

This role focuses on developing and maintaining optimized service routes to maximize productivity and cost-effectiveness while serving as the primary contact for field staff to ensure smooth execution of service activities. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced environment where

Qualifications

• Bachelor’s degree in Business, Supply Chain, Logistics, or related field.
• Experience in logistics, dispatch, or transportation coordination a plus.
• Strong organizational and time-management skills.
• Excellent communication and cross-functional collaboration.
• Experience with logistics software or routing software a plus.

Responsibilities

• Collaborate with Regional Service Managers to meet field needs.
• Provide in-field support for route adjustments and work orders.
• Oversee a US region to build efficient routes meeting customer requirements.
• Track route efficiency and fleet performance against KPIs.
• Coordinate equipment schedules for standard and special services.
• Interact with customer portals and process documents.
• Coordinate with Customer Service to align schedules with contracts.
• Drive continuous improvement to reduce costs and improve safety.
• Perform other duties as assigned.

Skills

Logistics coordination

Route planning

Problem solving

Communication

Cross-functional collaboration

CRM/ERP experience

Education

Bachelor's degree preferred

Tools

CRM/ERP systems

Job description

Automatic Data Processing, Inc. in Nashville, TN is seeking a Logistics Coordinator to manage route planning and provide frontline support to our field-based workforce.

This role focuses on developing and maintaining optimized service routes to maximize productivity and cost-effectiveness while serving as the primary contact for field staff to ensure smooth execution of service activities. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced environment where