Logistics Product Manager

JD.COM; Fontana (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

JINGDONG Logistics is seeking an International Logistics Product Manager to lead end-to-end product lifecycle and drive innovative solutions for North and South America. You will shape product strategy, gather market feedback, and coordinate with engineering, operations, design, and business teams to deliver impactful logistics products.

Join a global, fast-paced team focused on cross-border e-commerce and regional market needs, with opportunities to influence product roadmaps and growth across

Qualifications

• Bachelor's degree or above in Supply Chain Management, Logistics, Computer Science, Information Management, E-commerce, or related field.
• 3+ years of product management experience, preferably in international logistics, supply chain technology, or cross-border e-commerce.
• Experience in international logistics product planning and execution; familiarity with U.S. market or global e-commerce platforms preferred.
• Strong analytical thinking, problem solving, and ability to translate challenges into scalable product solutions.

Responsibilities

• Lead end-to-end product lifecycle by identifying market opportunities, synthesizing feedback, analyzing trends, and defining strategy.
• Analyze U.S. market characteristics and customer needs for tailored logistics solutions.
• Drive market research, product planning, solution design, validation, testing, launch, and post-launch optimization for North/South America.
• Define requirements, user stories, workflows, and architecture with cross-functional teams for successful delivery.
• Monitor performance and feedback to improve product functionality and business outcomes.
• Ensure high-quality releases through project management, risk mitigation, and cross-time-zone coordination.
• Collaborate with teams in China and the Americas to align priorities and execution plans.
• Develop market intelligence reports to support long-term planning across the Americas.
• Collaborate with business, operations, sales, and marketing to go-to-market strategies that drive adoption and revenue.

Skills

Product management

Analytical thinking

Project management

Communication

Cross-cultural collaboration

Stakeholder management

Education

Bachelor's degree

Job description

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Title: International Logistics Product Manager

Pay Range: $110,000 – $150,000 Annually

Employment Type: Full-Time

What You’ll Do:

• Lead the end-to-end product lifecycle by identifying market opportunities, synthesizing customer feedback, analyzing industry trends, and defining product strategy.
• Analyze U.S. market characteristics and customer needs to design products and logistics solutions tailored to local business scenarios.
• Drive market research, product planning, solution design, business validation, testing, launch, and post-launch optimization for logistics products across North and South America.
• Define product requirements, user stories, workflows, and product architecture, collaborating closely with engineering, operations, design, and business teams to ensure successful product delivery.
• Monitor operational performance and user feedback, leveraging data-driven insights to continuously improve product functionality, user experience, and business outcomes.
• Ensure high-quality product releases through effective project management, risk mitigation, and cross-functional coordination across multiple time zones.
• Partner with teams in China and the Americas to align product priorities, execution plans, and commercialization strategies while taking ownership of product and business results.
• Track emerging logistics and supply chain trends across the Americas—including U.S.-Mexico warehousing and distribution, Latin America’s last-mile delivery ecosystem, and cross-border logistics innovations—and develop market intelligence reports to support long‑term business planning.
• Collaborate with business, operations, sales, and marketing teams to develop go-to-market strategies that accelerate product adoption, customer growth, and revenue.

About You:

• Bachelor's degree or above in Supply Chain Management, Logistics, Computer Science, Information Management, E-commerce, or a related field.
• 3+ years of product management experience, preferably in international logistics, supply chain technology, or cross-border e-commerce.
• Proven experience in international logistics product planning and execution. Experience with the U.S. market, global e-commerce platforms, or large-scale international logistics companies is highly preferred.
• Strong analytical thinking, structured problem‑solving skills, and the ability to translate complex business challenges into scalable product solutions.
• Excellent business acumen with strategic planning and product roadmap development capabilities.
• Strong project management skills with experience leading cross‑functional and cross‑cultural teams in a global environment.
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across different regions and time zones.
• Self‑driven, proactive, customer‑focused, and innovative, with a strong sense of ownership.
• Professional proficiency in English, with the ability to communicate effectively with U.S.-based customers and global teams.
• Willingness and flexibility to support teams across the Americas and collaborate in a cross‑time‑zone environment.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.