Logistics Performance & Fulfillment Lead

sundaysfordogs; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Sundays for Dogs is seeking a Logistics Manager to own freight, fulfillment, and carrier performance end-to-end. You will develop reporting, audit processes, and the traceability framework to scale the logistics function and become the main liaison for carriers, 3PLs, and Customer Care.

The role collaborates with Supply Chain, Food Safety & Quality, and Finance across daily operations and quarterly reviews in a fast-growing DTC pet-food startup.

Qualifications

• 5+ years of experience in logistics or transportation.
• Experience auditing freight invoices and recovering costs.
• Ability to build and maintain performance reporting.

Responsibilities

• Own day-to-day 3PL fulfillment performance and OTIF targets.
• Manage domestic freight and carrier relationships; negotiate rates.
• Audit freight billing and resolve claims; track budget variance.
• Build real-time logistics reporting and dashboards; maintain traceability.
• Serve as primary contact between Customer Care and 3PL network.
• Collaborate with Food Safety, Quality, and Finance.

Skills

Logistics management

Freight auditing

Rate negotiation

Reporting dashboards

Process improvement

Vendor accountability

Tools

Google Sheets

Looker

Job description

Sundays for Dogs is seeking a Logistics Manager to own freight, fulfillment, and carrier performance end-to-end. You will develop reporting, audit processes, and the traceability framework to scale the logistics function and become the main liaison for carriers, 3PLs, and Customer Care.

The role collaborates with Supply Chain, Food Safety & Quality, and Finance across daily operations and quarterly reviews in a fast-growing DTC pet-food startup.