Logistics Outbound Analyst

Hisense USA; Alpharetta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Hisense USA in Alpharetta, GA is seeking a logistics professional to support order management, load planning, and outbound preparation with 3PL partners. You will create SAFs for WMS, monitor orders, and resolve SAP discrepancies to ensure on-time shipments.

Responsibilities include reporting and data management, tracking expenses for payment, coordinating returns, and securing on-time pickups with carriers.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Operations Management, Business Management, or related field.
• 3+ years of Load Planning experience.
• Knowledge of SAP and advanced MS Excel skills (Pivot Table & Lookup).
• Ability to create reports and data management to track open orders from receipt to delivery and expense analysis.
• Ability to track expenses and process them for payment after validation.
• Strong written and verbal communication skills.
• Time management and prioritization skills.
• Self-starter, detail-oriented and goal-driven.
• Ability to work in an extensive manual work environment.

Responsibilities

• Work closely with Order Management to create SAFs for 3PL WMS outbound preparation.
• Monitor WMS to ensure orders are processed and ready by scheduled date/time.
• Check SAP shipping records and resolve exceptions promptly.
• Coordinate returns and maintain logs; arrange return pickups to 3PL warehouses on time and close RA's.
• Review non-compliance penalties from customers and investigate claims.
• Collect carrier invoices, validate them for payment and on-time processing.
• Load plan orders and tender to carriers; track pickup and delivery schedules.
• Submit Ready to Ship information in customer portals to secure pickup appointments.

Skills

Communication skills

Time management

Prioritization

Detail-oriented

Self-starter

Manual work

Education

Bachelor's degree in Supply Chain, Logistics, Operations Management, Business Management, or related field

Tools

SAP

Excel (PivotTables & Lookup)

Job description

Duties/Responsibilities:

• Work closely with Order Management team and create SAF's to release to 3PL WMS for outbound preparation.
• Monitor WMS to ensure orders are processed and ready by scheduled date/time.
• Check previous day shipping records against SAP and ensure all exceptions are resolved in a timely manner.
• Coordinate returns and maintain logs for all returns and arrange return pickups from customers to designated 3PL warehouses on time and close RA's.
  Periodically review non-compliance financial penalties from customers and investigate/dispute claims.
• Collect carrier invoices, validate them for payment and on-time invoice processing and accurate accrual at the end of month.
• Load plan orders and tender to carriers and track pickup schedule with shipping warehouse and delivery schedule with customers to ensure on-time delivery to customers.
• Submit Ready to Ship information in customers' portals to secure pickup appointments.

Requirements/Qualifications:

• Bachelor's degree in Supply Chain, Logistics, Operations Management, Business Management, or related field
• At least 3 years of experience in Load Planning
• Must have knowledge of SAP and advanced MS Excel skills (Pivot Table & Lookup function are minimum required)
• Ability to create reports and data management to track open orders from receipt to delivery (on-time performance) and expense analysis
• Ability to track expenses and process them for payment after validation
• Strong written and verbal communication skills
• Must have time management and prioritization skills
• Self-starter, detail-oriented and goal-driven
• Ability to work in extensive manual work environment

Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.