Logistics Operations Supervisor - Lead & Improve Team

Penske Logistics; Joliet (IL); On-site; USD 56,000 - 75,000; Full time

Job summary

Penske Logistics in Joliet, IL seeks a proven Operations Supervisor to lead drivers and hourly staff, ensuring customer requirements and cost objectives are met. You will supervise daily tasks such as deliveries, loading/unloading, and customer service operations while guiding performance and change initiatives.

The role emphasizes safety, process improvement, coaching, and collaboration with cross-functional teams to drive operational excellence at a single location.

Qualifications

• leadership qualities with strong interpersonal skills
• ability to manage time, organize, and work independently
• clear written and verbal communication; active listening
• ability to drive process improvement and lead change
• Bachelor’s degree preferred; High School Diploma required

Responsibilities

• Train and supervise supervisors and hourly staff to meet customer objectives
• Manage dispatch, service, and documentation; conduct team meetings
• Monitor overtime, productivity, and cost targets; enforce policies
• Ensure safety alignment with site strategy and regulatory compliance
• Align location goals with customer needs and continuous improvement
• Plan fleet use and coordinate maintenance and asset scheduling

Skills

Leadership

Interpersonal skills

Communication

Time management

Problem solving

Ownership/responsibility

Willingness to travel

Microsoft Office

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Word

Excel

PowerPoint

Outlook

Job description

Penske Logistics in Joliet, IL seeks a proven Operations Supervisor to lead drivers and hourly staff, ensuring customer requirements and cost objectives are met. You will supervise daily tasks such as deliveries, loading/unloading, and customer service operations while guiding performance and change initiatives.

The role emphasizes safety, process improvement, coaching, and collaboration with cross-functional teams to drive operational excellence at a single location.