Logistics Operations Specialist II

uberfreight; Austell (GA); On-site; USD 26,000 - 38,000; Full time

Job summary

Uber Freight in Austell, GA is seeking a Logistics Specialist to execute day-to-day first and middle mile transportation operations. You will monitor freight movements, manage incidents, and coordinate with carriers to keep shipments on schedule.

This on-site role requires experience in transportation/logistics and comfort with TMS platforms and MS Office. Weekend availability may be required and local travel could be necessary.

Qualifications

• 2+ years of experience in transportation, logistics, dispatch, or operations.
• Experience in a fast-paced operational environment.
• Ability to work independently while collaborating across multiple teams.

Responsibilities

• Monitor inbound and outbound transportation movements across the network.
• Track shipments and proactively identify service risks before they impact operations.
• Manage transportation exceptions including delays, breakdowns, accidents, weather events, and capacity constraints.
• Coordinate with carriers to obtain updated ETAs and recovery plans.
• Execute the Transportation Incident Management SOP and communicate service-impacting events to the appropriate stakeholders.
• Escalate operational issues based on established severity levels and communication standards.
• Coordinate recovery efforts for delayed or failed shipments.
• Maintain accurate shipment status updates within transportation systems.
• Communicate transportation updates to Operations, Customer Success, and Leadership as required.
• Support carrier onboarding and operational readiness activities.
• Document transportation incidents and assist with post-incident reviews and Continuous Improvement (COE) activities.
• Ensure compliance with established SOPs, service standards, and safety requirements.
• Participate in daily operational reviews, shift handoffs, and continuous improvement initiatives.

Skills

TMS experience

Microsoft Office

Tools

TMS platforms

Job description

Uber Freight in Austell, GA is seeking a Logistics Specialist to execute day-to-day first and middle mile transportation operations. You will monitor freight movements, manage incidents, and coordinate with carriers to keep shipments on schedule.

This on-site role requires experience in transportation/logistics and comfort with TMS platforms and MS Office. Weekend availability may be required and local travel could be necessary.