Logistics Operations Specialist

La Bottega S.p.A.; New York (NY); On-site; USD 55,000 - 90,000; Full time

Job summary

La Bottega S.p.A. in the New York City metropolitan area is seeking a Logistics Operations Specialist to coordinate daily logistics activities for our luxury hospitality products.

This on-site, full-time role focuses on transportation planning, shipment scheduling, inventory flow, and ERP system records, working with suppliers and hotel partners to uphold service levels and optimize supply chain performance.

Qualifications

• Strong analytical skills to interpret logistics data and KPIs.
• Customer service and communication skills for hotel partners.
• Transportation management including shipment tracking and coordination.
• Knowledge of supply chain principles and inventory flow.
• Experience with logistics or ERP software and MS Office.
• Detail-oriented with strong time management and multi-priority handling.
• Experience in logistics within hospitality or luxury brands preferred.

Responsibilities

• Coordinate daily logistics activities, including transportation planning and shipment scheduling.
• Monitor order status, resolve delivery issues, and maintain records in ERP systems.
• Collaborate with internal teams, suppliers, and customers to optimize supply chain performance.
• Analyze logistics data and support process improvements.

Skills

Analytical skills

Customer service

Time management

Communication

Multi-tasking

Problem solving

Education

Associate or bachelor’s degree in Supply Chain

Tools

ERP software

Spreadsheets

Office tools

Job description

Company Description

La Bottega S.p.A. is a long-established hospitality curator, crafting distinctive guest experiences for leading hotels worldwide for over four decades. The company is known for its refined brand signatures, elegant fragrances, and sophisticated products that enhance every aspect of a guest’s stay. Each collaboration reveals new facets of La Bottega’s original style, turning hotel stays into memorable journeys of discovery. Rooted in incomparable Italian design, La Bottega brings its signature charm to properties across the globe, creating lasting impressions for guests traveling for business or leisure. The company’s mission is to elevate the most precious moments of hospitality by offering thoughtful, sensory-focused details that complement every stay.

Role Description

The Logistics Operations Specialist is a full-time, on-site role based in the New York City Metropolitan Area. This position is responsible for coordinating daily logistics activities, including transportation planning, shipment scheduling, and inventory flow to ensure timely delivery of La Bottega products. The role involves monitoring order status, resolving delivery issues, and maintaining accurate records in logistics and ERP systems. The specialist will collaborate with internal teams, suppliers, and customers to optimize supply chain performance, manage carriers, and uphold service-level agreements. Additional responsibilities include analyzing logistics data, supporting process improvements, and ensuring compliance with company policies and applicable regulations.

Qualifications

• Strong analytical skills to interpret logistics data, monitor KPIs, and support process optimization.
• Customer service and communication skills to manage inquiries, coordinate with hotel partners, and build effective internal and external relationships.
• Transportation management capabilities, including warehouse operations coordination, shipment tracking, and resolution of delivery discrepancies.
• Working knowledge of supply chain management principles, such as inventory flow on import, order fulfillment, and warehouse coordination.
• Proficiency with logistics or ERP software, spreadsheets, and standard office tools; ability to learn new systems quickly.
• Detail-oriented and organized, with strong time-management skills and the ability to handle multiple priorities in a fast-paced environment.
• Previous experience in logistics, operations, or supply chain in a consumer goods, hospitality, or luxury brand environment is preferred.
• Associate or bachelor’s degree in Supply Chain, Business, Operations Management, or a related field, or equivalent practical experience.