Logistics Operations Lead - Weekend Bonus & Deliveries

Ameriship Parcel Delivery; Phoenix (AZ); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Paid per stop

Fuel paid by company

Job summary

AmeriShip Parcel Delivery is seeking an organized, detail-oriented Operations Supervisor to oversee daily delivery operations. This role supports drivers, communicates with customers, resolves service issues, and ensures deliveries are completed accurately and on time.

The ideal candidate enjoys problem-solving, multitasking, and thriving in a fast-paced environment while providing leadership to the operations team.

Qualifications

• Experience in logistics, dispatch, transportation or supervisory roles.
• Strong communication and problem-solving skills.
• Excellent organizational abilities.
• Ability to multitask in a fast-paced environment.
• Computer proficiency including Microsoft Office.
• Valid driver's license with a clean driving record.
• Ability to lead a team independently.
• Reliable and dependable attendance.

Responsibilities

• Supervise daily delivery operations.
• Monitor routes throughout the day.
• Communicate with drivers regarding delivery issues.
• Assist customers with delivery questions and service requests.
• Resolve delivery exceptions and service failures.
• Track on-time performance and daily metrics.
• Coordinate package recoveries and re-deliveries when necessary.
• Work with warehouse staff to ensure freight is ready for dispatch.
• Maintain communication with customers and management.
• Complete daily reports and operational documentation.
• Assist with contractor onboarding and operational support as needed.
• Deliver packages when business needs require.
• Help coach and support drivers and warehouse personnel.

Skills

Logistics experience

Disptach/Dispatch

Leadership

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

AmeriShip Parcel Delivery is seeking an organized, detail-oriented Operations Supervisor to oversee daily delivery operations. This role supports drivers, communicates with customers, resolves service issues, and ensures deliveries are completed accurately and on time.

The ideal candidate enjoys problem-solving, multitasking, and thriving in a fast-paced environment while providing leadership to the operations team.