Delivery Operations Supervisor - Weekend Pay & Growth

Ameriship Parcel Delivery; Scottsdale (AZ); On-site; USD 40,000 - 43,000; Full time

Job summary

AmeriShip Parcel Delivery is seeking an organized, detail-oriented Operations Supervisor to help oversee our daily delivery operations. This individual will support drivers, communicate with customers, solve service issues, and help ensure deliveries are completed accurately and on time.

The ideal candidate enjoys problem-solving, multitasking, and working in a fast-paced environment while providing leadership and support to the operations team.

Qualifications

• Experience in logistics, dispatch, transportation, or supervisory roles.
• Strong communication and problem-solving skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Supervise daily delivery operations.
• Monitor routes throughout the day.
• Communicate with drivers regarding delivery issues.
• Assist customers with delivery questions and service requests.
• Resolve delivery exceptions and service failures.
• Track on-time performance and daily metrics.
• Coordinate package recoveries and re-deliveries when necessary.
• Work with warehouse staff to ensure freight is ready for dispatch.
• Maintain communication with customers and management.
• Complete daily reports and operational documentation.
• Assist with contractor onboarding and operational support as needed.
• Deliver packages when business needs require.
• Help coach and support drivers and warehouse personnel.
• Perform additional operational duties as assigned.

Skills

Communication

Problem-solving

Organizational skills

Multitasking

Team leadership

Microsoft Office

Driver's license

Dependability

Tools

Microsoft Office

Job description

AmeriShip Parcel Delivery is seeking an organized, detail-oriented Operations Supervisor to help oversee our daily delivery operations. This individual will support drivers, communicate with customers, solve service issues, and help ensure deliveries are completed accurately and on time.

The ideal candidate enjoys problem-solving, multitasking, and working in a fast-paced environment while providing leadership and support to the operations team.