Logistics Operations Lead: Customer Focus & Execution

Socket.dev; Alburtis (Lehigh County); On-site; USD 85,000 - 110,000; Full time

Job summary

Penske Logistics is seeking an experienced Operations Manager to lead warehousing operations, drive customer satisfaction and achieve site financial targets. You will shape plans, deploy resources, and foster an incident-free safety culture.

You will recruit and develop supervisors, optimize inventory accuracy, collaborate with cross-site teams, and ensure timely billing and payroll processes while maintaining strong customer relations.

Qualifications

• Proven leadership and team development experience.
• Strong track record in achieving KPIs and financial plans.
• Commitment to safety and process improvement.

Responsibilities

• Lead teams to exceed customer KPIs and objectives.
• Develop and execute annual financial and operating plan.
• Foster safety culture and improve operational processes.
• Coordinate with customers and cross-site teams to optimize performance.

Skills

Leadership

Team management

Customer focus

Financial acumen

Safety culture

Operational excellence

Education

Bachelor's degree in business, logistics, or related field

Job description

Penske Logistics is seeking an experienced Operations Manager to lead warehousing operations, drive customer satisfaction and achieve site financial targets. You will shape plans, deploy resources, and foster an incident-free safety culture.

You will recruit and develop supervisors, optimize inventory accuracy, collaborate with cross-site teams, and ensure timely billing and payroll processes while maintaining strong customer relations.