Logistics Operations Lead: Agile Problem Solver

Kurtz Bros Inc; Northern (KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Kurtz Bros., Inc. is seeking a dispatcher/operations support to schedule daily loads, develop routes, monitor drivers, and communicate changes. This role requires maintaining records and supporting sales while ensuring on-time deliveries.

The ideal candidate has a high school diploma and 1–3 years in office/logistics, with MS Office proficiency and familiarity with Greater Cleveland roadways preferred. Regular attendance is expected, with potential weekend hours during peak season.

Qualifications

• High school diploma or equivalent.
• 1–3 years of office, customer service, operations, logistics, or coordination experience preferred.
• Transportation or dispatch experience is a plus, but not required.
• Familiarity with Greater Cleveland roadways is preferred.

Responsibilities

• Schedule and prioritize daily loads based on customer needs, equipment, drivers, and department priorities.
• Develop and adjust routes to keep deliveries and pickups moving efficiently.
• Monitor drivers and loads throughout the day and respond to changing conditions.
• Communicate schedule and route changes to drivers, customers, management, and sales.
• Identify potential problems before they become larger issues.
• Understand how changes in one part of the operation can impact other areas.
• Prioritize competing demands and focus on the critical flow of the operation.
• Work with drivers and management to develop practical solutions to delays, traffic, equipment issues, and changing customer needs.
• Maintain strong relationships with drivers and customers.
• Support sales with customer service, quotes, order entry, and administrative tasks.
• Maintain accurate records, pricing, purchase orders, and transportation information.
• Follow safety procedures and complete required documentation.

Skills

Problem solving

Communication

Organizational skills

Detail oriented

Stress management

Education

High school diploma or equivalent

Tools

Excel

Word

MS Office

Job description

Kurtz Bros., Inc. is seeking a dispatcher/operations support to schedule daily loads, develop routes, monitor drivers, and communicate changes. This role requires maintaining records and supporting sales while ensuring on-time deliveries.

The ideal candidate has a high school diploma and 1–3 years in office/logistics, with MS Office proficiency and familiarity with Greater Cleveland roadways preferred. Regular attendance is expected, with potential weekend hours during peak season.