Logistics Operations Coordinator

DHL Supply Chain; Livonia (IN); On-site; Confidential; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO program

401(k) with company match

Tuition reimbursement

Training and career advancement

Job summary

DHL Supply Chain in the United States is hiring a Logistics Operations Coordinator to support coordinating truck, rail, and international shipments, track and trace, and maintain SAP-based records.

The role includes daily communication with shippers and carriers, problem solving, and preparing client invoice packets; requires 0.5–1 year logistics experience and strong customer service skills.

Qualifications

• High School Diploma or Equivalent is preferred.
• 6 months–1 year warehouse or logistics experience is preferred.
• Strong communication and customer service skills are required.
• Ability to multitask and work in a team or independently.

Responsibilities

• Coordinate, track, and monitor shipments (Road, Ocean, and Air) to ensure timely execution.
• Communicate with customers and carriers and resolve transportation issues.
• Maintain accurate shipment records and SAP data; prepare reports and invoices.

Skills

Communication skills

Customer service

Multitasking

Teamwork

Education

High School Diploma or Equivalent

Tools

SAP

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

Core Responsibilities: Assist in coordinating, tracking, and monitoring Road, Ocean, and Air shipments to ensure timely and efficient transportation execution. Customer and carrier communication, transportation problem solving, and maintaining accurate shipment records

Position: Logistics Operations Coordinator
Shift: Monday – Friday, 09:30AM – 6:00 PM
Pay: $20.75/ Hour
In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: A minimum of 1 year transportation/logistics experience is required.

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Role Purpose

Assist in coordinating truck, rail, and international shipments. Provide communication to both shippers and carriers. Assist in coordinating and providing problem-solving and order management for customers.

Key Accountabilities

• Assist in coordination of export/import shipments.
• Establish and coordinate schedule with carrier and tender shipments.
• Track and trace all shipments.
• Update and maintain Transportation Management System(s) – SAP.
• Prepare and publish daily, weekly reports.
• Obtain data to assist in analysis on performance trends.
• Proactively identify problems to management.
• Answer and resolve basic billing questions when needed.
• Prepare client invoice packets
• Confirm rates with carriers.

Required Education and Experience

• High School Diploma or Equivalent, preferred
• 6 months – 1 year warehouse or logistics experience, preferred
• Communication and customer service skills
• Ability to handle multiple tasks simultaneously
• Ability to work as part of a team and individually

Our Organization is an equal opportunity employer.