Logistics Operations Coordinator

supply-chain; Huntington Beach (CA); On-site; USD 37,195 - 41,328; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO including holidays and vacation

401(k) with match

Tuition reimbursement

Training and career advancement

Job summary

Cryopdp, part of DHL Supply Chain, is hiring in Huntington Beach, CA for a 2nd Shift Logistics Coordinator. The role covers coordinating truck, rail, and international shipments, communicating with shippers and carriers, and managing order fulfillment with a focus on accuracy and deadlines.

The position requires 6 months to 1 year in logistics or warehouse experience, strong customer service and teamwork, and the ability to handle multiple tasks.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in logistics or warehouse roles is a plus.
• Strong communication and customer service skills required.

Responsibilities

• Coordinate export/import shipments and carrier tendering.
• Track and trace shipments and update SAP system.
• Prepare client invoices and verify rates with carriers.
• Ensure timely pre-notifications and documentation.
• Maintain accurate shipment files and e-docs.
• Support billing and escalation of issues to management.

Skills

Operational excellence

Customer service

Communication

Teamwork

Problem solving

Prioritization

Education

High School Diploma or equivalent

Tools

SAP

Job description

Cryopdp part of DHL Supply Chain is Hiring in Huntington Beach, CA!

At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include:

• Provide operational excellence,
• Ensure the growth of retained customers to maximize/increase the amount of business carried for every customer, Meet administrative KPI’s
• Coordinate all activities related to picking up cargo from any point in the USA and delivery to the ports of export, request bookings with airlines, AES filing, export documentation (commercial Invoices, etc.); with assistance from manager as required
• Utilizing in-house systems to produce shipping documentation
• Domestic Coordination routing of all shipments and send pre-alerts to LSP’s in a timely manner
• Coordinate routing of all outbound export shipments, prepare import/export documents in compliance with all agencies and send pre-alerts to destination offices and agents in a timely manner
• Operational housekeeping, to ensure the shipping file is updated accordingly including but not limited to Post Flights, PODs, upload relevant documents into E-docs in CargoWise, invoicing/billing.
• Monitoring shipment progress/update milestones in CargoWise.
• Liaise with CRYOPDP vendors for updates, cost, routing options, etc.
• TCP and TCV recognition and management with the assistance of Senior LC and/or Manager.
• Communicate daily with warehouse staff to provide packaging and related services
• CargoWise data entry accuracy rate (target: 98%+ milestone completion within 2 hours of event)
• Email response time to internal requests (target: under 1 hour during business hours)
• Billing file completeness before handoff to senior team (target: zero missing fields)
• Packaging preparation accuracy (target: zero conditioning errors per quarter)
• SOP compliance during internal audits
• Familiarity with GDP principles and temperature-controlled logistics (training provided).
• Basic understanding of IATA shipping regulations.
• Proficiency in CargoWise data entry: shipment file creation, milestone updates, and document uploads.
• Customer-centric with a strong ability to creatively solve problems and a "make it happen" mindset
• Excellent organizational skills and an ability to prioritize and manage high workloads in challenging situations and meet deadlines
• Ability to make considered and consistent decisions

Position: 2nd Shift Logistics Coordinator

Location: Huntington Beach, CA

Shift: Monday – Friday 11:00am – 8:30pm

Pay: $27.50 per hour

Physical Requirements: This role requires the ability to lift and carry items weighing 20–80 lbs, stand for extended periods, and perform physical tasks including packaging and conditioning.

Benefits:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world

Role Purpose

Assist in coordinating truck, rail, and international shipments. Provide communication to both shippers and carriers. Assist in coordinating and providing problem-solving and order management for customers.

Key Accountabilities

• Assist in coordination of export/import shipments.
• Establish and coordinate schedule with carrier and tender shipments.
• Track and trace all shipments.
• Update and maintain Transportation Management System(s) – SAP.
• Prepare and publish daily, weekly reports.
• Obtain data to assist in analysis on performance trends.
• Proactively identify problems to management.
• Answer and resolve basic billing questions when needed.
• Prepare client invoice packets
• Confirm rates with carriers.

Required Education and Experience

• High School Diploma or Equivalent, preferred
• 6 months – 1 year warehouse or logistics experience, preferred
• Communication and customer service skills
• Ability to handle multiple tasks simultaneously
• Ability to work as part of a team and individually

Our Organization is an equal opportunity employer.