Logistics Operations Associate: Shipments & Carriers

Maersk; Coppell (TX); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible

Job summary

Maersk Warehousing and Distribution USA LLC is seeking an Operations Associate in Coppell, TX. You will manage freight forwarding shipments across multiple modes, ensuring high-level operations excellence and a quality customer experience while maintaining station KPIs.

The role involves tracking shipments, negotiating carriers, coordinating load tenders, and providing effective communication with customers and other stations.

Qualifications

• High school diploma or equivalent is required.
• Strong verbal and written communication skills.
• Must be able to type 35+ words per minute.
• Must be able to work in a demanding, high-volume environment, particularly with email and calls.
• Proficient in Microsoft Excel and Word.

Responsibilities

• Tracking and tracing outbound shipments
• Inspecting outbound freight
• Contracting new carriers and assigning them, providing load tenders
• Communicating freight status and issues to stations and customers, updating the system
• Provide customer service
• Run reports
• Work overtime and weekend on call rotations
• Data entry of shipments into transportation management system
• Domestic air and ground routing (including Canada)
• Negotiate freight rates
• Develop carrier relationships
• Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers

Skills

Multi-tasking

Communication

Typing

Email and calls handling

Attention to detail

Microsoft Excel

Microsoft Word

Tech savvy

Education

High school diploma or equivalent

Tools

Excel

Word

Job description

Maersk Warehousing and Distribution USA LLC is seeking an Operations Associate in Coppell, TX. You will manage freight forwarding shipments across multiple modes, ensuring high-level operations excellence and a quality customer experience while maintaining station KPIs.

The role involves tracking shipments, negotiating carriers, coordinating load tenders, and providing effective communication with customers and other stations.