Logistics & Operations Administrator

Zeon Chemicals Inc; Louisville (KY); Hybrid; USD 50,000 - 65,000; Full time

Job summary

Zeon Chemicals Inc in Louisville, KY seeks a logistics and operations administrator to provide administrative support across subsidiaries. The role reports to the Sales Operations Manager and focuses on import documentation, order processing, document control, and contract management.

You will coordinate SharePoint records, support tradeshow activities, and communicate with customers, vendors, and internal teams. Hybrid schedule; 5+ years in admin/logistics preferred.

Qualifications

• 5+ years working in a business office environment providing Administrative / Customer Service / Order Processing / or Logistics Support.
• ERP system experience (SAP/Dynamics/PeopleSoft/Oracle) with Purchase Order Entry and/or Logistics/Shipment recording.
• Familiarity with electronic workflows; comfortable with SharePoint lists and document libraries.
• Experience communicating concisely and professionally via email and phone with accuracy and timeliness.
• Experience handling multiple tasks—such as inbound shipments and tradeshow preparation, or mass customer communications.

Responsibilities

• IMPORTS + ORDERING: Submit orders to vendors, monitor inbound shipments and share required data with all stakeholders. Update ERP records (~40% of time).
• DOCUMENT CONTROL: Update SOPs and act as Document Control Administrator, ensuring training records and procedures are aligned.
• CONTRACTS + AGREEMENTS: Maintain SharePoint contract/database records and manage approvals for renewals/ expirations.
• SHAREPOINT: Organize and maintain records in SharePoint across ZSM and subsidiaries.
• COMMUNICATIONS: Coordinate notifications to customers and employees.
• PROMOTION: Assist Commercial team with tradeshow prep and shipments, registrations, and sampling logistics.
• REMOTE OFFICES: Coordinate service needs at remote offices (Metro Boston, San Jose) and maintain on-site liaison.
• CONFIDENTIALITY: Manage NDAs and confidential materials, ensuring proper access.
• OTHER: Perform additional clerical duties as assigned.

Skills

Administrative experience

ERP experience

SharePoint

Communication skills

Multitasking

Tools

SAP

Dynamics

PeopleSoft

Oracle

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Logistics & Operations Administrator

Sales Full Time Louisville, KY, US

3 days ago Requisition ID: 1374

About ZEON:

Zeon Specialty Materials Inc. (“ZSM”) is the U.S.-subsidiary of Zeon Corporation’s Specialty Materials Division. ZEON is a $3+ Billion global leader in C 4 and C 5 based specialty plastics and chemicals.

ZSM and its two subsidiaries (Aurora Microplates and Edge Precision Manufacturing) are a compact team of ~35 individuals focused on business development, sales, and operations functions, supported by 3000+ colleagues across Zeon Group.

Our flagship ZEONEX®, ZEONOR®, and ZeonorFilm® cyclo-olefin polymer (COP Resin) plastic and optical films are used in pharmaceutical packaging, life science components, consumer electronic displays, barrier packaging, and optical applications. For semiconductor use and emerging applications, our Resist, Thermal Insulating Materials (TIM), and carbon nanotubes play an important role in enabling enhanced performance.

In the Life Sciences market, ZSM’s two subsidiaries – Edge Precision Manufacturing and Aurora Microplates– provide prototyping and mass production of microwell plates and microfluidics based on ZEON’s COP Resin.

Position Purpose:

Reporting to Sales Operations Manager, the Logistics & Operations Administrator provides general administrative support to ZSM and its Aurora and Edge subsidiaries.
The Logistics & Operations Administrator is responsible for handling general administrative tasks across the ZSM and subsidiaries organization and to be adaptive as the business needs and priorities shift. Main duties are importation documentation and communications, order processing support, document control and SharePoint record keeping, customer contracts and notifications, tradeshow preparation, and support to team members.

Measures of Success:

• PROFESSIONAL: maintains professional communications (email, phone, in-person) with customers, vendors, and internal colleagues at all times
• ACCURACY: maintains accuracy of records and interface with SAP ERP system, vendors, and customers.
• TIMELY: demonstrates the ability to complete items in a timely fashion without compromising professionalism and accuracy.
• MULTI-TASKING: shows ability to manage each of the responsibilities of this position without compromise.
• TEAM: thrives in a small team environment where flexibility and working across organizational structure is an integral part of the culture.

Required Qualifications:

• ADMINISTRAIVE EXPERIENCE: 5+ years working in a business office environment providing Administrative / Customer Service / Order Processing / or Logistics Support.
• ERP SYSTEM: Min 1 year experience using SAP, Dynamics, PeopleSoft, or Oracle for Purchase Order Entry and/or Logistics/Shipment recording. Preference for SAP.
• FILE ORGANIZATION: familiarity with electronic workflows. Demonstrated familiarity with bothMicrosoft SharePoint lists and document libraries.
• COMMUNICATIONS: experience working in an environment that required email and verbal communications in a concise, professional tone with an emphasis on accuracy and timeliness.
• COMPLEX: experience working in a position where it was required to perform multiple tasks – as example, inbound shipments + preparation for tradeshow; time sensitive customer mass communication + updating company procedures.

Responsibilities:

• IMPORTS + ORDERING: Submit orders to vendors. Monitor inbound finished goods shipments and ensure broker, freight forwarder, customer, and internal colleagues are furnished required information (documents, quality data) in a precise, timely manner. Updates ERP system records. This item is expected to be ~40% of the working time.
• DOCUMENT CONTROL: Coordinates updates to company procedures (standard operating procedures) and rules as Document Control Administrator of the system. Collaborates with staff to harmonize procedures and documentation across ZSM and its subsidiaries. Ensures training records are kept up to date.
• CONTRACTS + AGREMENTS: Maintain Company’s SharePoint Contract/Agreement database ensuring action is taken for any renewal/expirations. Collects necessary approvals internally and externally.
• SHAREPOINT: Maintain Company’s records electronically using SharePoint. Keeps records organized in a highly structured fashion. Organizes data from ZSM and its subsidiaries into common structure.
• COMMUNICATIONS: Lead the coordination and communication of notifications to customers and employees.
• PROMOTION: Assist the Commercial team in pre- and post-event tradeshow preparation including coordination with vendors, shipments, registrations, etc. across ZSM and its subsidiaries. Manage sampling to customers, including inventory and sampling log and reordering.
• REMOTE OFFICES: Coordinate with building owners for any service issues/needs at remote office locations in Metro Boston and San Jose, CA. Maintain close dialog with on-site staff as to needs.
• CONFIDENTILIATY: Initiates NDAs and maintains records and agreements in a confidential manner ensuring detail is only discussed and shared with approved employees and external parties. Maintains the trust of leadership as to the handling of confidential and sensitive information. Displays a high degree of care to this point.
• OTHER: Perform other clerical and administrative duties as assigned by supervisor.

Location:

ZEON offices in Louisville, KY with hybrid schedule (M/W/Th Office; Tu/F Hybrid)

ZEON does not discriminate in employment on the basis of race, color, religion, national origin, age, sex, physical or mental disability, or any other characteristic protected by applicable law.