Logistics Manager - Import Operations (Mandarin Chinese Bilingual)

Fenchem USA; Chino (CA); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

401(k) with employer matching

Paid Sick Leave

Paid Time Off (PTO)

Paid Holidays

Employee rewards programs

Birthday treats

Office snacks

Job summary

Fenchem USA is seeking a bilingual Mandarin/English Logistics Manager to oversee US import operations, international freight, and domestic distribution while leading daily logistics activities.

You will work with Sales, Warehouse, and carriers to ensure timely deliveries and cost-effective transportation, driving continuous operational improvement in a fast-paced environment.

Qualifications

• 3+ years US import logistics experience, including ocean freight, customs clearance, and port-to-warehouse transportation.
• Strong knowledge of import/export regulations and US trade.
• Experience with freight forwarders, customs brokers, carriers, and logistics service providers.
• Experience with SAP and ERP systems.

Responsibilities

• Develop and implement logistics strategies for timely import from international suppliers (China) and US distribution.
• Manage relationships with shipping lines, freight forwarders, customs brokers, carriers, and service providers to ensure cost-effective transport.
• Oversee end-to-end supply chain activities: international transport, inbound/outbound, warehousing, inventory, order fulfillment.
• Ensure compliance with US and international trade regulations and documentation.
• Identify opportunities to reduce costs and improve efficiency.
• Coordinate with Warehouse, Sales, and Procurement to align logistics with business needs.
• Develop logistics KPIs to evaluate performance and drive improvement.
• Lead the logistics team, set priorities, monitor workflow, and foster collaboration.
• Stay current on logistics trends and regulatory changes affecting trade.
• Perform other logistics-related projects as assigned.

Skills

Bilingual Mandarin/English

US import logistics

Negotiation skills

Regulatory compliance knowledge

Leadership

Education

BA in Logistics / Supply Chain Management

Advanced degree (preferred)

Tools

SAP

ERP systems

Job description

Fenchem is a global supplier of specialty ingredients, serving customers across food & beverage, human nutrition, personal & home care, animal nutrition, performance materials, and agrochemical industries.

Learn more at: https://www.fenchem.com.

Job Summary

We are seeking a bilingual Mandarin/English Logistics Manager with hands‑on experience managing US import operations. This role oversees international freight, customs clearance coordination, port‑to‑warehouse transportation, and domestic distribution while leading daily logistics activities.

This role also works closely with Sales, Warehouse, and carriers to ensure timely deliveries and cost-effective transportation while supporting continuous operational improvement.

Responsibilities

• Develop and implement effective logistics strategies to ensure timely import of goods from international suppliers, including China, and distribution throughout the US.
• Manage relationships with shipping lines, freight forwarders, customs brokers, carriers, and logistics service providers to ensure timely and cost‑effective transportation.
• Oversee end‑to‑end supply chain activities, including international transportation, inbound and outbound shipments, warehousing, inventory management, and order fulfillment.
• Ensure compliance with applicable US and international trade regulations, customs requirements, and import/export documentation.
• Identify opportunities to reduce transportation costs, improve operational efficiency, and enhance service levels.
• Coordinate with Warehouse, Sales, and Procurement to align logistics operations with business needs.
• Develop logistics KPIs to evaluate performance, identify issues, and drive continuous improvement.
• Lead the logistics team, establish priorities, monitor workflow, and foster a collaborative environment.
• Stay current on logistics industry trends, transportation market conditions, technology, and regulatory changes affecting international trade and supply chain operations.
• Perform other logistics-related projects as assigned by management.

Required Skills

• Fluency in both Mandarin Chinese and English is required.
• 3+ years of US import logistics experience, including ocean freight, customs clearance coordination, and port‑to‑warehouse transportation, plus experience leading logistics operations.
• Strong knowledge of import/export regulations and customs clearance, with experience in China-US trade.
• Experience with freight forwarders, customs brokers, carriers, and logistics service providers.
• Experience with logistics software and ERP systems. SAP experience is strongly preferred.
• Strong negotiation skills with the ability to evaluate freight costs and transportation options.
• Strong problem‑solving skills with the ability to identify operational issues and practical solutions.
• Ability to prioritize multiple responsibilities and work effectively in a fast‑paced environment.
• BA degree in Logistics, Supply Chain Management, or related field. An advanced degree is a plus.

Compensation & Benefits

• Base Pay: $33.70 ~ $36.10/hour, based on logistics background
• Performance Review: potential raise after 90 days, 6 months, or 1 year based on performance
• Health Insurance: medical, dental, vision covering dependents; 100% employer paid options available
• Retirement Plan: 401(k) with employer matching up to 4%
• Paid Sick Leave (PSL): 40 hours per year
• Paid Time Off (PTO): 7 days to start, increases with tenure; additional PTO via rewards program
• Paid Holidays: 13 company‑paid holidays per year
• Additional Perks: employee reward programs, birthday treats, complimentary office snacks