Logistics Manager

Batesville Logistics, LLC; Houston (TX); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K Matching

Paid Time Off

Development Opportunities

Job summary

Batesville Logistics, LLC is seeking a CSC Operations Manager in Houston to lead, develop and manage a team of associates while driving efficient operations and service quality. You will implement market strategies and oversee budgeting to support profitable distribution.

The role requires strong leadership, attention to safety, and collaboration with sales, RDC managers, and home office. Travel is expected to be <5%.

Qualifications

• Bachelor's degree in Business, Supply Chain Management or Logistics.
• Minimum of two years related experience and/or training.
• Equivalent combination of education and experience with emphasis in Logistics.

Responsibilities

• Lead, direct, develop and manage CSC associates.
• Manage performance reviews, development plans and top grading.
• Responsible for implementation of high standard of customer service in order taking and problem solving.
• Develop strategies to improve operations and inventory efficiencies at the CSC level.
• Develop annual budget, operational and capital plans for the facility.
• Collaborate with Sales Managers and Sales Representatives to control costs of special deliveries.

Skills

Microsoft Office

Customer Service

Verbal Communication

Written Communication

Professional Appearance

Positive Attitude

Safety Awareness

Attention to Detail

DOT/OSHA Knowledge

Team Player

Travel

Education

Bachelor's degree in Business or Logistics

Job description

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love.Batesville has been named one of the Most Trustworthy Companies in America by Newsweek for the third year in a row, reflecting our commitment to quality, integrity, and the trust families and funeral professionals place in us every day.Your Role at Batesville:Responsible for the day-to-day operations and continual improvement of the facility including performance metrics, developing talent and sizing the organization appropriately to meet the market opportunity. Less than 50% of the job responsibilities involve driving or manual labor.How You’ll be Rewarded:Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.The expected base salary range for this role is $75,000 - $95,000 per year. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.Generous 401K Matching ProgramPaid time offOpportunities for development and advancementWhat You'll DoLead, direct, develop and manage CSC associates.Manage associates utilizing Human Resources processes, including quarterly and annual performance reviews (APEX), development plans and top grading.Accountable for CSC operational performance, policy deployment, root cause and countermeasure analysis.Responsible for implementation of a high standard of customer service in the areas of order taking and customer problem solving.Responsible for implementation of market strategies and the \"profitable customer and product\" philosophy at the local level.Develop strategies to improve operations and inventory efficiencies at the CSC level.Responsible for the implementation of compensation, freedom to lead and safety per the company's guiding principles.Develop and conduct ongoing training in the areas of health, safety, phone skills, standard operating procedures, etc.Develop annual budget, operational and capital plans for the facility.Leverage resources to maximize profits.Ensure the appropriate interaction and coordination with sales, customers, RDC managers, and home office.Responsible for the protection of company assets and achievement and reduction of cost per delivered unit and hours per unit measured as well as protection of company assets such as inventory, purchase cards, fuel cards, petty cash, etc.Understand competition in the market. Analyze strengths and weaknesses and seek out opportunities.Responsible for adherence to governmental regulations.Responsible for the execution of product recalls and field quality repairs.Ensure that the CSC maintains and projects an image to the industry consistent with the company's expectations of professionalism, and truck and driver appearance.Participate in cross-functional projects to improve company performanceWork with Sales Managers to control the costs of special deliveries.Provide input regarding market needs as they relate to distribution and service.Work with Sales Managers and Sales Representatives to establish the mix of caskets to be inventoried.Directly supervises employees. Carries out supervisory responsibilities in accordance with the Company policies, the Code of Ethical Business Conduct and applicable laws.Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Other duties may be assigned.What You'll Bring:EducationBachelor's degree (B.S./B.A.) or equivalent from a college or university in Business, Supply Chain Management or Logistics preferred; and a minimum of two years related experience and/or training; or equivalent combination of education and experience with an emphasis in Logistics.Skills/ExperienceMicrosoft Office – Immediate - RequiredCustomer Service Orientation – Expert – RequiredVerbal and Written Communication – Expert – RequiredProfessional appearance - RequiredPositive Attitude - RequiredAttention to safety – Expert – RequiredAttention to detail – Expert – RequiredKnowledge of DOT, FMCSA, and OSHA rules and regulations – Intermediate – RequiredTeam Player - RequiredTravelEmployee must be able to travel <5 % of the time.Physical DemandsTo perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee will occasionally climb, bend, kneel, crouch/squat, and/or twist. The employee will frequently lift items as heavy as 50lbs. Specific vision abilities may include the employee's ability to see near and far distances. The employee must occasionally lift and/or move up to 50 to over 100 pounds.Notice: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management's right to assign duties and responsibilities to this job at any time.Join the Batesville family and apply today!Who We Are:A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love. With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:Individual worth and integrityExcellence in executionSpirit of continuous learning and improvementCourageCustomer focus and partnershipWhat Sets Us Apart:Making a difference: Helping families honor the lives of those they love isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success.We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization.We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need. *These services are not available at all Batesville locations.DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.