Logistics Manager

WestRock Company; Hicksville (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan with company‑匹

Paid time off and holidays

Training and development opportunities

Job summary

WestRock Company in Hicksville, NY is seeking an experienced Logistics Manager to lead warehouse operations, shipping, receiving and inventory control. You will plan and direct departmental objectives to move materials and finished goods efficiently while meeting service, quality and cost targets.

The role requires strong leadership, problem solving and collaboration with cross-functional teams to support business goals.

Qualifications

• Bachelor’s degree in supply chain, logistics or related field preferred.
• Minimum five years’ experience in supply chain, logistics, warehousing or related field.
• Experience with Warehouse Management Systems and shipping/pick-and-pack processes.
• Strong freight knowledge and negotiation skills.
• Experience leading shipping, inventory and receiving operations in fast-paced environments.
• Understanding of MRP and forecasting related to inventory replenishment.

Responsibilities

• Provide leadership and oversight for warehouse operations, including shipping, receiving, inventory control, and off-site storage facilities.
• Plan, direct and execute departmental objectives to meet customer service, quality and cost goals.
• Manage and develop staff, driving continuous improvement and cross-functional collaboration.
• Develop capacity plans based on demand and ensure adequate resources.
• Conduct timely, specific performance evaluations and corrective actions as needed.
• Ensure safety, GMP compliance and environmental requirements are followed.

Skills

Interpersonal communication

Problem solving

Analytical thinking

Collaboration

Leadership

Education

Bachelor's degree

Tools

Warehouse Management System

MRP/Forecasting tools

Shipping/Pack systems

Job description

Logistics Manager - Hicksville, NY

The Opportunity:

Provide leadership and oversight for warehouse operations, including shipping, receiving, inventory control, and off‑site storage facilities. Plan, direct, and execute departmental objectives to ensure efficient, safe, and cost effective movement of materials and finished goods while meeting customer service, quality, and operational goals. Manage and develop assigned staff, drive continuous improvement initiatives, and collaborate with cross‑functional teams to support business objectives.

How You Will Impact Smurfit Westrock:

• Manages shipping and inventory control, including off‑site warehousing facilities.
• Plans and manages departmental productivity, quality, and other outputs.
• Uses effective problem solving techniques to facilitate resolution of problems .
• Works with other managers to resolve systemic issues.
• Provides needed resources/support/training to staff.
• Provides feedback to reinforce performance that consistently meets/exceeds objectives, and to support designed experimentation/learning.
• Provides corrective feedback to address performance that does not consistently meet objectives.
• Writes and provides on time, accurate, and specific performance evaluations within 30 days of the due date.
• Writes and conducts corrective actions for performance that fails to meet performance or policy requirements.
• Ensures departmental compliance to safety and GMP, including reinforcement of the importance of safety and GMP in department meetings.
• Acts on identified potential safety problems and works to resolve.
• Ensures that environmental requirements of the area are followed
• Interviews, selects, and trains employees to meet organizational and departmental needs in coordination with Human Resources.
• Analyzes current and upcoming demand; puts plans in place to ensure adequate capacity (people, equipment) to meet demand.
• Performs other job duties as assigned.

What You Need to Succeed:

• Must have a Bachelor’s degree from an accredited four‑year college or university; Supply Chain, Logistics or related field preferred.
• Minimum five years’ experience in supply chain, logistics, warehousing or related field.
• Evidence of technical knowledge and management of Warehouse Management Systems, and shipping/pick and pack systems.
• Must have demonstrated Freight knowledge and negotiations.
• Must have demonstrated success managing and leading a progressive Shipping, Inventory, and Receiving operations in a fast paced, ever changing environment.
• Strong understanding of MRP’s and forecasting as it relates to inventory replenishment.
• Experience in establishing and maintaining production metrics and performance standards.
• Must have demonstrated experience in workforce selection, supervision and development.
• Excellent interpersonal communication skills.
• Good problem solving skills, including use of quality tools.
• Must have ability to identify and act on the opportunity potential based on the gap between actual and maximum capacity.
• Ability to effectively plan and organize work, people, time and maintain discipline to the plan and to meet current and future demand.
• Math and measurement skills to analyze and report on metrics.
• Must have the ability to collaborate with leadership in a multi‑functional environment.
• Ability to perform job duties with minimal supervision.
• Must have demonstrated the ability to effectively present information in one‑on‑one and small group situations to customers, clients and other employees of the organization.
• Knowledge of or be able to learn safety rules and procedures, operating, maintenance, and technical policies and procedures.
• Must have demonstrated ability to lead change.
• Must be able to relate effectively with others at all levels of the organization.
• Ability to maintain good attendance.
• Willing to work overtime as needed.
• Must be able to perform all essential functions of this job with or without reasonable accommodation.

What We Offer:

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• Competitive salary reflecting skills, competencies, and potential
• A career with a global packaging company where sustainability, safety, and inclusion are foundational to how we operate
• Competitive total rewards package including medical, dental, and vision coverage options starting on your first day
• Health Savings Account (HSA) with company contributions and flexible spending account (FSA) options
• 401(k) retirement plan with company match and automatic contributions to support your long‑term financial goals
• Company‑paid life insurance and disability coverage for financial protection
• Mental health support and wellness programs designed to promote overall well‑being
• Generous paid time off, including company holidays, vacation, and paid parental leave
• Tuition reimbursement and ongoing learning and development opportunities
• Additional voluntary benefits such as legal services, identity protection, pet insurance, and more