Logistics Manager

Industrialelectricmanufacturing; Ashburn (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

IEM seeks a Logistics Manager to oversee the day-to-day logistics within the Product Services organization, coordinating order fulfillment, RMA handling, inventory, and warehouse activities. Up to 10% travel to regional offices and sites may be required.

You will supervise logistics staff, support KPI development, and collaborate with Field Service, Purchasing, and Product Controls to align workflows with company goals.

Qualifications

• High School Diploma or equivalent preferred.
• Logistics or Project Management certification preferred.
• Minimum of 3 years of experience managing logistics operations, including warehouse operations, order fulfillment, purchasing coordination, and RMA processes.
• Experience using ERP and inventory management systems to support logistics operations.
• Advanced proficiency in Microsoft Office applications, including Outlook, Excel, Access, and PowerPoint.

Responsibilities

• Oversee the day-to-day operations of the Logistics section within the Product Services organization.
• Assist the Senior Logistics Manager in the development, review, and improvement of logistics policies and procedures.
• Support the development and monitoring of logistics KPIs and provide operational reporting as required.
• Coordinate logistics activities with internal IEM teams and external partners as necessary.
• Supervise and train personnel assigned to the Logistics Manager.
• Support organizational growth by recommending improvements to logistics workflows and operational structures.
• Assist in expanding logistics functions to support Field Service and Product Controls operational requirements.
• Perform other duties as assigned by management.

Skills

Logistics Operations Management

Operational Leadership

Process Improvement

Cross-Functional Collaboration

Data & KPI Management

Problem Solving

Communication

Education

High School Diploma or equivalent

Logistics or Project Management certification

Tools

ERP systems

Warehouse Management System

Microsoft Office Suite

Job description

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

PURPOSE OF POSITION:

The purpose of the Logistics Manager role is to oversee logistics operations supporting the Product Services organization. The scope of the Logistics function includes order fulfillment, return material authorization (RMA), inventory and warehouse operations that support Field Service activities.

This position assists the Senior Logistics Manager in coordinating and managing logistics operations while ensuring the department maintains the operational capacity required to support internal stakeholders and external customers. The Logistics Manager contributes to the hiring, development, and training of Product Services personnel in accordance with the approved organizational structure.

The role is also responsible for supporting continuous improvement initiatives by assisting in the development and maintenance of policies, procedures, and key performance indicators (KPIs) related to logistics operations. The Logistics Manager collaborates closely with the Senior Logistics Manager and other departments within IEM to ensure Product Services logistics operations align with organizational goals and effectively support Field Service and Product Controls teams.

SUPERVISORY RESPONSIBILITIES:

This position provides operational oversight and supervision of logistics personnel supporting Product Services operations. Responsibilities include supporting hiring activities, supervising employee training and cross-training efforts, and ensuring personnel are prepared to perform their assigned responsibilities while developing additional capabilities to support operational flexibility.

ESSENTIAL FUNCTIONS:

• Oversee the day-to-day operations of the Logistics section within the Product Services organization.
• Assist the Senior Logistics Manager in the development, review, and improvement of logistics policies and procedures.
• Support the development and monitoring of logistics KPIs and provide operational reporting as required.
• Coordinate logistics activities with internal IEM teams and external partners as necessary.
• Supervise and train personnel assigned to the Logistics Manager.
• Support organizational growth by recommending improvements to logistics workflows and operational structures.
• Assist in expanding logistics functions to support Field Service and Product Controls operational requirements.
• Perform other duties as assigned by management.

COMPETENCIES:

• Logistics Operations Management: Oversees logistics activities including warehouse operations, order fulfillment coordination, and RMA processes.
• Operational Leadership: Provides guidance and supervision to logistics personnel while supporting training and development initiatives.
• Process Improvement: Identifies opportunities to improve logistics workflows, procedures, and operational efficiency.
• Cross-Functional Collaboration: Works closely with Field Service, Purchasing, and Product Controls teams to coordinate logistics activities.
• Data & KPI Management: Monitors logistics metrics and operational performance indicators to support decision-making.
• Problem Solving: Addresses operational challenges and supports resolution of logistics or customer service issues.
• Communication: Maintains clear communication with internal teams and external partners regarding logistics operations.

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent preferred.
• Logistics or Project Management certification preferred.
• Minimum of 3 years of experience managing logistics operations, including warehouse operations, order fulfillment, purchasing coordination, and RMA processes.
• Experience using ERP and inventory management systems to support logistics operations.
• Advanced proficiency in Microsoft Office applications, including Outlook, Excel, Access, and PowerPoint.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:
Activities: Sitting - 60% Walking/Standing - 40%
Lifting: Must be able to lift up to 50lbs.
Vision: Long periods of close work on a computer screen.
Travel: Travel (up to 10%) to IEM regional offices, warehouse locations, or
vendor sites.
Mental Demands: Interpret, analyze, research, and manage multiple tasks simultaneously while maintaining attention to detail.
Environment: Climate-controlled office space and warehouse environments; exposure to non-climate-controlled areas may occur during inventory activities.

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things - come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

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IEM does not discriminate against any applicant based on any characteristic protected by law.

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