Logistics Loading Dock Coordinator

Avantor; Lexington (MA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Health & Wellness

401(k) retirement plan

Tuition assistance

Paid Time Off

Company-paid holidays

Job summary

Avantor’s Lexington team is seeking a dedicated shipping and logistics professional to manage domestic and international shipments from a regulated loading dock. You will ensure regulatory compliance, coordinate schedules with carriers, and support audits while handling hazardous materials as needed.

The role emphasizes documentation accuracy, adherence to SOPs, and collaboration with cross-functional teams in a fast-paced environment.

Qualifications

• Bachelor’s degree in a scientific discipline or equivalent combination of education and relevant experience preferred.
• Previous experience in sample logistics, laboratory operations, shipping and receiving, warehousing, or supply chain environments.
• Experience coordinating shipment activities and supporting logistics operations.
• Experience working within a loading dock or warehouse setting.
• Knowledge of domestic and international shipping processes and documentation.
• Experience operating forklifts and/or pallet jacks.

Responsibilities

• Prepare, package, and process domestic and international shipments in accordance with applicable regulations and customer requirements.
• Support Dangerous Goods classification activities utilizing Safety Data Sheets (SDS) and regulatory guidance.
• Generate, verify, and maintain shipping documentation, including: Commercial invoices, Customs documentation, Airway bills, Shipping labels, Export/import paperwork.
• Coordinate shipment schedules with carriers, freight providers, and cross-functional teams.
• Ensure compliance with SOPs, safety standards, GMP/GLP requirements, and applicable transportation regulations.
• Support issue resolution, corrective actions, and continuous improvement initiatives.
• Coordinate and prioritize daily shipment and loading dock workflows.
• Support frontline team members in shipment preparation, sample handling, and documentation activities.
• Provide first-level escalation support for operational issues and shipment delays.
• Monitor adherence to operational procedures, quality standards, and regulatory requirements.
• Assist with inventory, warehousing, and distribution activities as needed.
• Support audits, inspections, and compliance-related activities.
• Perform shipping and receiving activities in a regulated loading dock environment.
• Safely operate material handling equipment, including forklifts and pallet jacks.
• Load, unload, inspect, and stage incoming and outgoing shipments.
• Maintain organized and compliant storage areas.
• Ensure proper documentation and traceability for all incoming and outgoing materials.

Skills

Forklift operation

Organizational skills

Documentation

Problem-solving

Education

Bachelor’s degree in a scientific discipline

Tools

Microsoft Office

Logistics systems

Job description

The Opportunity:

In this role, you will report to the Site Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Location: Lexington, MA Shift: First Shift Hourly pay range: $26.00 - $28.00

Benefits:

• Health & Wellness
• Comprehensive Medical, Dental, and Vision coverage
• Wellness programs
• Eligible for medical coverage starting Day 1
• Time Off
• Paid Time Off (PTO)
• Company-paid holidays
• Choice holidays
• Financial Well-Being
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Commuter benefits
• 401(k) retirement plan
• Tuition assistance
• Employee Stock Purchase Plan discount

Education:

• Bachelor’s degree in a scientific discipline or equivalent combination of education and relevant experience preferred

Required Experience:

• Previous experience in sample logistics, laboratory operations, shipping and receiving, warehousing, or supply chain environments.
• Experience coordinating shipment activities and supporting logistics operations.
• Experience working within a loading dock or warehouse setting.
• Knowledge of domestic and international shipping processes and documentation.
• Experience operating forklifts and/or pallet jacks.

Preferred Experience:

• Hands‑on experience handling regulated, hazardous, or Dangerous Goods materials.
• Experience working in GMP, GLP, GxP, pharmaceutical, biotechnology, laboratory, or other regulated environments.
• Familiarity with global shipping, import/export documentation, customs requirements, and compliance regulations.
• Experience supporting audits, inspections, CAPAs, or regulatory compliance programs.
• Experience in laboratory sample management or controlled material handling.

Technical Skills:

• Working knowledge of Dangerous Goods regulations, including: IATA ADR IMDG Understanding of Known Consignor requirements.
• Knowledge of GMP, GLP, and GxP standards.
• Familiarity with warehouse, inventory, materials management, and distribution processes.
• Proficiency with Microsoft Office and logistics‑related systems.
• Understanding of Lean Manufacturing or Six Sigma principles is a plus.
• Strong organizational, documentation, and problem‑solving skills.
• Ability to prioritize multiple tasks in a fast‑paced operational environment.

Physical Requirements:

• Ability to work in a shipping, warehouse, and loading dock environment.
• Ability to lift, move, and transport materials in accordance with safety guidelines.
• Ability to stand, walk, bend, and perform material handling activities for extended periods.
• Ability to safely operate forklifts, pallet jacks, and related equipment as required.

How you will thrive and create an impact

Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high‑tech industries with customizable, flexible solutions and end‑to‑end laboratory operations support.

Shipping & Regulatory Compliance

• Prepare, package, and process domestic and international shipments in accordance with applicable regulations and customer requirements.
• Support Dangerous Goods classification activities utilizing Safety Data Sheets (SDS) and regulatory guidance.
• Generate, verify, and maintain shipping documentation, including: Commercial invoices Customs documentation Airway bills Shipping labels Export/import paperwork Coordinate shipment schedules with carriers, freight providers, and cross‑functional teams.
• Ensure compliance with SOPs, safety standards, GMP/GLP requirements, and applicable transportation regulations.
• Support issue resolution, corrective actions, and continuous improvement initiatives.

Operational Coordination

• Coordinate and prioritize daily shipment and loading dock workflows.
• Support frontline team members in shipment preparation, sample handling, and documentation activities.
• Provide first‑level escalation support for operational issues and shipment delays.
• Monitor adherence to operational procedures, quality standards, and regulatory requirements.
• Assist with inventory, warehousing, and distribution activities as needed.
• Support audits, inspections, and compliance‑related activities.

Loading Dock Operations

• Perform shipping and receiving activities in a regulated loading dock environment.
• Safely operate material handling equipment, including forklifts and pallet jacks.
• Load, unload, inspect, and stage incoming and outgoing shipments.
• Maintain organized and compliant storage areas.
• Ensure proper documentation and traceability for all incoming and outgoing materials.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life‑changing science. The work we do changes people’s lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.

Pay Transparency

The expected pre‑tax pay for this position is $45,000.00 - $72,450.00. Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑basis . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Know Your Rights poster.

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3rd Party Non-Solicitation Policy

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor, a Fortune 500 company, is a leading global provider of mission‑critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world.