Logistics Intern CS

MAHLE; Murfreesboro (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

MAHLE in Murfreesboro, TN is offering a Logistics Customer Service Representative internship focused on supporting daily order processing and proactive communication with customers. You will coordinate with production, warehousing, and transportation teams to ensure on-time delivery and accurate order status updates.

Ideal candidates bring strong English communication, organization, and a problem-solving mindset, with an interest in logistics or supply chain operations.

Qualifications

• Strong communication and customer service skills.
• Organized and detail-oriented with ability to manage multiple priorities.
• Problem-solving mindset in a fast-paced environment.
• Experience or interest in logistics, supply chain, or customer service operations.
• Proficiency with Microsoft Excel.

Responsibilities

• Process customer orders and ensure accurate order entry, scheduling, and fulfillment.
• Serve as primary contact for customer inquiries with timely updates on order status.
• Coordinate with production, warehouse, and transportation teams to ensure on-time delivery.
• Monitor shipments and address delays or discrepancies.
• Maintain records and support reporting on delivery performance and service levels.
• Assist with problem-solving related to order discrepancies and logistics challenges.

Skills

Communication

Customer Service

Organizational Skills

Problem Solving

Logistics Experience

MS Office

English Proficiency

Attention to detail

Tools

Excel

Job description

Your Contribution

As a Logistics Customer Service Representative intern, you will support daily customer and logistics operations by ensuring accurate order processing, timely communication, and efficient coordination between internal teams and external customers. You will play a key role in maintaining customer satisfaction while supporting overall supply chain performance.

• Process customer orders and ensure accuracy of order entry, scheduling, and fulfillment.
• Serve as a primary point of contact for customer inquiries, providing timely updates on order status, shipments, and issue resolution.
• Coordinate with production, warehouse, and transportation teams to ensure on-time delivery.
• Monitor and track shipments, proactively addressing delays or discrepancies.
• Maintain accurate records and support reporting on key performance metrics such as delivery performance and customer service levels.
• Assist with problem-solving activities related to order discrepancies, billing issues, and logistics challenges.

Your Experience & Qualifications

• Strong communication and customer service skills with a professional and responsive approach.
• Organized and detail-oriented with the ability to manage multiple priorities.
• Problem-solving mindset with the ability to work in a fast-paced environment.
• Experience or interest in logistics, supply chain, or customer service operations.
• Microsoft Office proficiency (Excel preferred).
• English proficiency (required).

Our Offer

We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities. We encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles! After receiving your online application, the interview process will typically be, a screening call followed by Personal Interview(s).

DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnical backgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people.

MAHLE is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas. However, as a global company, MAHLE offers many job opportunities outside of the U.S. which can be found through our employment website www.jobs.mahle.com

Find your job at MAHLE. Get to know this leading international supplier to the automotive industry as an employer. Shape the future, with us.

Do you have any questions?

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