Logistics Group Lead | Route Service Excellence

Quest Diagnostics; Denver (CO); On-site; USD 67,337,000 - 80,231,000; Full time

Benefits offered by this job

Day 1 Medical

401(k) match

Annual incentive plans

Education assistance through MyQuest

Job summary

Quest Diagnostics in Denver, CO is seeking a Logistics Group Lead to oversee the Route Service Rep team and hub operations. You will provide supervisor support, coaching, and scheduling while ensuring efficient, compliant service to our clients.

The role emphasizes process improvements, daily huddles, safety, and strong customer service. Travel is possible, and the position offers shift differential where applicable along with competitive benefits.

Qualifications

• 1-3 years in logistics or transportation experience.
• Valid Driver’s license with a clean driving record and required MV records per policy.
• Leadership or training experience preferred.

Responsibilities

• Provides supervisor support including Scheduling and Training.
• Directs day-to-day activities of a core group of RSRs and coaches them.
• Identifies process improvement opportunities and drives productivity.
• Promotes a culture of process improvement and acts as Change Agent.
• Facilitates process improvement projects.
• Gives weekly updates to supervisor on project progress and opportunities.
• Leads daily huddles and contributes to performance input.
• Ensures compliance with policies and safety procedures.
• Performs routes including Routine, STAT, Weekend, and Shuttle as needed.

Skills

Customer service

Interpersonal skills

Problem solving

Communication

Decision making

Team leadership

Education

High school diploma/GED

Tools

Handheld scanner equipment

General computer knowledge

Job description

Quest Diagnostics in Denver, CO is seeking a Logistics Group Lead to oversee the Route Service Rep team and hub operations. You will provide supervisor support, coaching, and scheduling while ensuring efficient, compliant service to our clients.

The role emphasizes process improvements, daily huddles, safety, and strong customer service. Travel is possible, and the position offers shift differential where applicable along with competitive benefits.