Logistics Dispatch & Vendor Coordination Specialist

Capstone Logistics, LLC; Meriden (CT); On-site; USD 30,000 - 41,000; Full time

Job summary

Capstone Logistics, LLC is seeking a Dispatch Coordinator to manage vendor and courier dispatch, ensuring on-time pickups and deliveries. You will coordinate with customers and vendors to communicate routes, requirements, and contingencies, reporting to the Manager.

The role emphasizes rapid problem-solving, strong map-reading ability, and proficient use of dispatch software and MS Office tools. Ideal for candidates who value reliable service and operational efficiency.

Qualifications

• Excellent verbal communication and problem solving skills.
• Interpersonal skills and ability to foster teamwork and motivate others.
• Accurately and quickly able to read maps.
• Computer skills including Word, Outlook, Excel, etc.

Responsibilities

• Schedule and dispatch vendors or independent contractors to locations according to customer requests using dispatch software.
• Communicate all pertinent data to vendors at dispatch time.
• Receive, input, and distribute On Demand work orders, PODs, and manifests and prepare reports.
• Serve as a contact for all vendors within route territories and inform them about traffic and hazards.
• Maintain documentation status of each job within the dispatch POD and ensure completion before clearance.
• Provide support to the customer service team during peak periods and ensure service requirements are met.

Skills

Verbal communication

Problem solving

Teamwork

Map reading

Tools

Microsoft Word

Outlook

Excel

Job description

Capstone Logistics, LLC is seeking a Dispatch Coordinator to manage vendor and courier dispatch, ensuring on-time pickups and deliveries. You will coordinate with customers and vendors to communicate routes, requirements, and contingencies, reporting to the Manager.

The role emphasizes rapid problem-solving, strong map-reading ability, and proficient use of dispatch software and MS Office tools. Ideal for candidates who value reliable service and operational efficiency.