Logistics Dispatch Training Lead

Verida, Inc.; Villa Rica (GA); On-site; USD 52,000 - 70,000; Full time

Job summary

Verida, Inc. in Villa Rica, GA is seeking a Dispatch Trainer to develop and deliver training programs for dispatch personnel. You will equip new and existing dispatchers with the knowledge to manage logistics, coordinate shipments, and communicate with drivers and clients.

Responsibilities include designing curricula, conducting sessions, assessing progress, and partnering with operations to identify skill gaps and ensure compliance with regulations across the United States.

Qualifications

• High school diploma or equivalent is required; an associate or bachelor’s degree in logistics, transportation management, or a related field is preferred.
• Minimum 3 years of experience in dispatch operations within the transportation or warehousing industry.
• Proven experience in training or mentoring staff, preferably in a logistics or dispatch environment.
• Strong knowledge of dispatch software systems, transportation regulations, and safety standards.
• Excellent communication and presentation skills with the ability to engage diverse learners.

Responsibilities

• Design, develop, and update training curricula and materials tailored to dispatch operations within the transportation and warehousing sector.
• Conduct engaging training sessions, workshops, and one‑on‑one coaching for new hires and current dispatch staff to ensure mastery of dispatch software, communication protocols, and safety regulations.
• Evaluate trainee progress through assessments and practical exercises, providing constructive feedback and additional support as needed to ensure competency.
• Collaborate with operations managers and human resources to identify skill gaps and training needs, adapting programs to evolving industry standards and company policies.
• Maintain detailed records of training activities, attendance, and outcomes to measure effectiveness and support continuous improvement initiatives.

Skills

Communication

Training delivery

Logistics

Dispatch software

Mentoring

Education

High school diploma or equivalent

Associate/Bachelor’s in logistics/ transportation management or related field

Tools

Dispatch software systems

LMS experience

Job description

Verida, Inc. in Villa Rica, GA is seeking a Dispatch Trainer to develop and deliver training programs for dispatch personnel. You will equip new and existing dispatchers with the knowledge to manage logistics, coordinate shipments, and communicate with drivers and clients.

Responsibilities include designing curricula, conducting sessions, assessing progress, and partnering with operations to identify skill gaps and ensure compliance with regulations across the United States.