Logistics Customer Support Specialist

BWC Terminals; Gretna (LA); On-site; USD 32,000 - 44,000; Full time

Job summary

BWC Terminals is seeking an Entry-Level Customer Service Representative to support terminal operations, manage orders, and handle shipping documentation. Training will be provided with gradual progression to independent work.

Strong communication and proficiency in Excel/Word are essential for accurate data handling and customer coordination. Responsibilities include processing BOLs, OSOs, and customer orders, while ensuring compliance with DOT and customer-specific handling requirements.

Qualifications

• Proficient in Microsoft Office Suite (Excel and Word).
• Strong communication skills and attention to detail required.
• Able to perform data entry and manage shipping paperwork.

Responsibilities

• Handle customer orders and data entry tasks.
• Process bills of lading and OSOs across transportation modes.
• Maintain confidentiality and comply with DOT requirements.

Skills

Microsoft Excel

Microsoft Word

Communication

Education

High School or GED

Tools

SAP

Job description

BWC Terminals is seeking an Entry-Level Customer Service Representative to support terminal operations, manage orders, and handle shipping documentation. Training will be provided with gradual progression to independent work.

Strong communication and proficiency in Excel/Word are essential for accurate data handling and customer coordination. Responsibilities include processing BOLs, OSOs, and customer orders, while ensuring compliance with DOT and customer-specific handling requirements.