Logistics Customer Service & Booking Specialist (Onsite)

KMTC; Tempe (AZ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive Benefit Packages

Job summary

KMTC in Tempe, AZ is seeking a Customer Service Representative to be the primary contact for U.S. customers. Responsibilities include handling bookings, providing shipment updates, and resolving issues professionally.

The role requires strong communication skills, proficiency in Microsoft Excel, and a minimum of 3 years experience in sales support or coordination. Benefits include competitive packages and standard business hours.

Qualifications

• Minimum of 3 years of experience in sales operations or coordination roles.
• Strong understanding of Microsoft Excel functions like pivot tables and VLOOKUP.
• Excellent written and verbal communication skills.

Responsibilities

• Process booking requests and amendments accurately.
• Provide timely shipment updates and customer communication.
• Handle inquiries and complaints professionally.

Skills

Sales operations experience

Proficiency in Microsoft Excel

Excellent communication skills

Attention to detail

Organizational skills

Education

Bachelor's degree

Job description

KMTC in Tempe, AZ is seeking a Customer Service Representative to be the primary contact for U.S. customers. Responsibilities include handling bookings, providing shipment updates, and resolving issues professionally.

The role requires strong communication skills, proficiency in Microsoft Excel, and a minimum of 3 years experience in sales support or coordination. Benefits include competitive packages and standard business hours.