Logistics Coordinator: OTIF & Delivery Visibility

Vesuvius USA; Charlotte (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Vesuvius USA is seeking a Logistics Coordinator to manage outbound shipments, ensure on-time delivery, and enhance shipment visibility across Customer Service, Warehouse Operations, and Carriers. This role supports OTIF performance and logistics cost optimization.

The ideal candidate has 2+ years in logistics within a manufacturing setting, proficiency with ERP systems (SAP/JDE) and Excel, and strong communication to coordinate multi-site shipments and resolve issues quickly.

Qualifications

• Associate's or Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred.
• 2+ years of logistics, shipping, transportation, or supply chain experience in a manufacturing environment preferred.
• Knowledge of inventory management, distribution, and transportation processes.
• Experience using ERP systems (SAP, JDE, or equivalent) and Microsoft Excel.
• Strong organizational and problem-solving skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Coordinate outbound shipments to customers, warehouses, and distribution locations.
• Schedule transportation with approved carriers and logistics providers.
• Monitor shipments and proactively resolve transportation issues, delays, and delivery exceptions.
• Ensure priority orders are expedited when necessary.
• Support achievement of OTIF (On Time In Full) targets.
• Provide shipment visibility and delivery updates to Customer Service and internal stakeholders.
• Investigate and resolve transportation-related customer complaints.
• Prepare and maintain shipping documentation, export paperwork, and transportation records.
• Support domestic and international shipping compliance requirements.
• Ensure accurate shipment data within ERP and transportation systems.
• Monitor transportation performance and identify improvement opportunities.
• Support freight cost management initiatives and carrier performance reviews.
• Participate in projects focused on logistics efficiency, shipment visibility, and service improvements.
• Work closely with Customer Service, Planning, Warehouse Operations, and Supply Chain teams to ensure efficient order fulfillment.
• Coordinate shipment priorities and communicate delivery risks.
• Support daily execution and exception management activities.

Skills

Logistics coordination

Communication

Problem-solving

Multi-tasking

Attention to detail

Team collaboration

Education

Associate's or Bachelor's degree in Supply Chain Management / Logistics / Business Administration

Tools

SAP

JDE

Microsoft Excel

Job description

Vesuvius USA is seeking a Logistics Coordinator to manage outbound shipments, ensure on-time delivery, and enhance shipment visibility across Customer Service, Warehouse Operations, and Carriers. This role supports OTIF performance and logistics cost optimization.

The ideal candidate has 2+ years in logistics within a manufacturing setting, proficiency with ERP systems (SAP/JDE) and Excel, and strong communication to coordinate multi-site shipments and resolve issues quickly.